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Vern Eide Chevrolet Buick GMC
Mitchell, SD
529 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 529 reviews
November 22, 2017
Lease offer experience Jared and Gene went the extra mile to get us in a vehicle that fit our terms. Levi did an excellent job on the closing papers. Jared and Gene went the extra mile to get us in a vehicle that fit our terms. Levi did an excellent job on the closing papers. More
by Fred
Employees Worked With
Gene Kitchens, Jared DeWaard, Levi Hilkemeier
Helpful November 18, 2017
Repair Service My son and I were on a road trip across the U.S. when his car broke down west of Mitchell, SD. We Googled dealers around the area and found Vern Eide My son and I were on a road trip across the U.S. when his car broke down west of Mitchell, SD. We Googled dealers around the area and found Vern Eide Dealership that said they repaired all brands of vehicles. Called the repair service and talked to Tami Winter, Service Advisor, about the break down and she took it from there by arranging for a tow truck, to locating the part for next day delivery and scheduling repairs. She helped us locate a room, provided a list of local restaurants, a map of the city and a loaner vehicle. She was assisted by the following employees: Technician Pete Lux, Service Advisor Ashley Schulz, parts Ron Bertram, office staff Cindy Miller and Jeremy Miiler. The team members were very professional, efficient and friendly. I would highly recommend this dealership whether you need a new car or repair service....EXCELLENT Dealership....one of the best I have dealt with...Thanks. More
by Tom Brooks
Employees Worked With
Tami Winter and Pete Lux, Ron Bertram, Cindy Miller, Jeremy Miiler, Ashley Schulz
November 14, 2017
Accommodating They worked very hard and persistent in getting me the vehicle that I wanted. I got everything on my "wish list" and at a reasonable price. They worked very hard and persistent in getting me the vehicle that I wanted. I got everything on my "wish list" and at a reasonable price. More
by Teri Kramer
Employees Worked With
Mike Vennard, Levi Hilkemeier, Aaron Torres, Emily Hanson
November 04, 2017
Amazing My dad took my car for a week due to some vehicle needs and when i got it back.... It needed to be detailed! Josh Lemmons provided my services and I w My dad took my car for a week due to some vehicle needs and when i got it back.... It needed to be detailed! Josh Lemmons provided my services and I was absolutely amazed!! This was the best one I have had so far and have had them done prior! I was overly pleased! Then a sale men brought my car back to me while I was at work with a smile! He was over patient and extremely kind. I was extremely pleased with the whole experience. l#satisfiedcustomer #willreturn More
by brooke.veurink
Employees Worked With
Josh Lemmons, Ryan Kristensen
November 01, 2017
Excellent buying experience I hadn't purchased a new vehicle for several years, so the technology needed plenty of explaining. The salesperson (Emily)was patient and was able to I hadn't purchased a new vehicle for several years, so the technology needed plenty of explaining. The salesperson (Emily)was patient and was able to answer all of my questions so I was comfortable leaving the lot with my vehicle. More
by Mark Steichen
Employees Worked With
Emily Hanson
October 31, 2017
The service manager is a BULLY I was traveling through SD and my truck started making a loud knocking noise I called Jim in service was more than willing to help After looking a I was traveling through SD and my truck started making a loud knocking noise I called Jim in service was more than willing to help After looking at my truck for two hours it was not the ticm and they were still looking After five hours I was then told it was my ticm. None stocking part 1400.00 and four days to get Jim gave us a loner truck and we waited five days and then told me the ticm didn't fix my problem Then they thought the injectors 4200.00 , I told Jim I would not pay for items that didn't fix my truck The tech fought against the injectors even thought GM told him to replace after 9 days the tech found that the flex plate was broke , no where near the ticm or anything to do with fuel I was against paying for a part that didn't fix my problem but CRAIG said it was not his fault GM told him to replace it and it was his fault my 05 truck had 263000 miles and if I wanted my truck I had to pay the bill in full Then I asked him to honor Jims word by giving me something in writing since the tech cleared the codes not the part that was installed since I was traveling and he refused and wasn't going to give my truck to me. I spent 9 days and 2500.00 and it should have been one day and 1000.00 Ihad talked to sales about ordering the new medium duty truck come spring of next year but after my dealings with CRAIG I will not spend another penny there CRAIG is bad for retaining customers ,hope your dealership can over come. I welcome upper management to contact me to get the rest of this story since space is limited More
by Bigdave1224
Employees Worked With
Craig Engelland, Jim Senger, Ashley Schulz
October 27, 2017
Excellent experience Great customer service, with a very personable and professional staff. This was the best experience my wife and I have had with a car dealership. G Great customer service, with a very personable and professional staff. This was the best experience my wife and I have had with a car dealership. Great job Emily! More
by sntfoster
Employees Worked With
Emily Hanson
October 27, 2017
Great work Levi had been great to work with and super nice to deal with. He helped me weigh the options between the 2 vehicles I was looking at. Levi had been great to work with and super nice to deal with. He helped me weigh the options between the 2 vehicles I was looking at. More
by Schambliss
Employees Worked With
Levi Hilkemeier
October 25, 2017
Never had an easier car buying experience We had a very bad experience at another local car dealership. We thought we would give Vern Eide a try. All of our questions were answered and got a We had a very bad experience at another local car dealership. We thought we would give Vern Eide a try. All of our questions were answered and got a a great deal. Didn't even think we would walk out with a vehicle but we got way more than expected. Thanks again to Aaron for walking us through every step. More
by J & C
Employees Worked With
Matt Engelland, Aaron Torres
October 25, 2017
Excellent Experience One of the easiest car buying purchases every made. I dealt with them over the phone and they delivered the car to my doorstep!! Top notch service. One of the easiest car buying purchases every made. I dealt with them over the phone and they delivered the car to my doorstep!! Top notch service. More
by Dustin
Employees Worked With
Emily Hanson
