Vernon Auto Group

Buying a vehicle from junior at Vernon auto group Very efficient and professional . We were greeted when they got there my vehicle was ready the paperwork was prepared and quickly completed . I wou Very efficient and professional . We were greeted when they got there my vehicle was ready the paperwork was prepared and quickly completed . I would recommend this dealership to any one that was looking to buy a new vehicle . More

Great team Found my pickup online, and received a quick response during my inquiry. Once we proceeded with the deal, Mark kept me up to date on the process an Found my pickup online, and received a quick response during my inquiry. Once we proceeded with the deal, Mark kept me up to date on the process and got everything handled superbly! More

My 2016 Jeep Cherokee My experience with vernon auto grup was amazing, personal, attention and Mathew Ortiz the seller who has the experience and who give me the best optio My experience with vernon auto grup was amazing, personal, attention and Mathew Ortiz the seller who has the experience and who give me the best options to trade my pickup. More

Repair immediately following purchase I purchased a 2009 Ford Edge from Vernon Auto Group (VAG) in May 2017. During the test drive, I felt there was something "not quite right" with the b I purchased a 2009 Ford Edge from Vernon Auto Group (VAG) in May 2017. During the test drive, I felt there was something "not quite right" with the brakes. We purchased the vehicle and requested that the brakes be checked before we rolled off the lot. We were told they were checked and they were fine. Over the next month they continued to get "worse". Not a huge problem, but periodically, the "power" aspect of the brakes was not available, making the brakes quite stiff and then the "power" would return in the middle of braking resulting in a very rapid stop (as the you were really stomping on them at this point. I contacted Ashley Hernandez in Customer Service and she immediately schedule me for repair and even thought the Ford recall for this issue only covered 2010-2013, they made the repair at no charge to me. In addition, they sent a driver to my house to pick up the vehicle and drop off a loaner (we live about 50 miles from the dealer). We used the loaner for a week (they had to order parts) and were never inconvenienced in the least. They then had the car delivered back to my home and the loaner picked up. I felt that VAG went above and beyond what was expected. Kudos to them for their efforts! More

Best dealership ever! Marilyn My husband and I had no immediate plans to buy a truck. But we went by just to look around. Mark Dunson and Chris Dunson made a deal we could not refu My husband and I had no immediate plans to buy a truck. But we went by just to look around. Mark Dunson and Chris Dunson made a deal we could not refuse. Needless to say we drive off in a 2017 Silverado.We are loving the truck and the service was superb, all the way from test driving to signing papers! I highly recommend this company when looking for a vehicle! Keep up the great work! More

Awesome Experience We drove to Vernon from Dallas to purchase a F250 that was exactly the configuration we wanted. Morgan made this quick and easy. Our trade was priced We drove to Vernon from Dallas to purchase a F250 that was exactly the configuration we wanted. Morgan made this quick and easy. Our trade was priced as quoted and the new F250 flawless. Great experience! More

great Since I started communicating on the phone and via email everyone were very helpful answering all the questions that I had and without me asking they Since I started communicating on the phone and via email everyone were very helpful answering all the questions that I had and without me asking they offered to pick me and my little girl up from the airport. I was traveling from Illinois that was a big help for me. Thanks' everyone at The Vernon Group for your support. More

Awesome experience The reason I gave him a 5-star rating is because he was very helpful, he listened, he didn't try to push me or pressure me into anything and he was ju The reason I gave him a 5-star rating is because he was very helpful, he listened, he didn't try to push me or pressure me into anything and he was just an all- around awesome salesman made my experience worthwhile. The best car buying experience I've ever had. I would recommend him to anyone or anybody who is looking to buy a new or used vehicle he's just awesome. More

Chevy 2007 , Duramax diesel They were great, they really worked for me, best dealership I've ever dealt with period, Sheridan was very helpful , worked very hard for me They were great, they really worked for me, best dealership I've ever dealt with period, Sheridan was very helpful , worked very hard for me More

Good customer service Colton was very helpful in making my next vehicle purchase. He was willing to help in any way he could. He made the whole buying process smooth and ea Colton was very helpful in making my next vehicle purchase. He was willing to help in any way he could. He made the whole buying process smooth and easy. I made sure to tell him that he is a good sales man and to keep treating people this way and he will go far. I felt the same way about the other folks I felt with as well. More