Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vernon Auto Group
Vernon, TX
5,672 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,672 reviews
September 29, 2014
sale of 2014 dodge ram Ryan was very good to work with!! Very professional and helpful at all times!! He got us into the vehicle we wanted and was very quick about it. We Ryan was very good to work with!! Very professional and helpful at all times!! He got us into the vehicle we wanted and was very quick about it. We will be back for our next Ram here at Vernon Auto group!!! More
by kslavin9122
Employees Worked With
Ryan Smith
September 29, 2014
Excellent experence Randall was very helpful and went out of his way to answer questions and concerns I had about the purchase. I had to work with him via phone or ema Randall was very helpful and went out of his way to answer questions and concerns I had about the purchase. I had to work with him via phone or email due to my work schedule. The Vernon group gave a generous trade in and had a great price on the explorer. Thanks to all Paul White More
by paulndianne
September 29, 2014
Excellent Exceeded my expectations! Very pleased with buying experience. The only thing I did not care for at all was the sales floor. It was extremely noisy. Exceeded my expectations! Very pleased with buying experience. The only thing I did not care for at all was the sales floor. It was extremely noisy. Had I purchased my vehicle in the dealership and not over the phone I would have been very disappointed with the level of professionalism within the building. With that said, I had a great salesperson in Chase Maldonado and will recommend people purchase from him. Ashley Hernandez (finance) was excellent as well!! More
by mbfarms
Employees Worked With
Chase Maldonado
September 27, 2014
Ripoff Auto Group We have bought 3 cars and trucks from Vernon Auto Group in a 2 year time span. Each time we traveled at over 3 hours to get there. Why, because of t We have bought 3 cars and trucks from Vernon Auto Group in a 2 year time span. Each time we traveled at over 3 hours to get there. Why, because of the lifetime warranty they offer. Here is the problem, when you buy the car they tell you one thing about the warranty, which is that you only need to have your oil changes done at a reputable Ford Dealer, which we have diligently. However, our F-150 has recently had some problems and it is less than 2 years old. When we called we were informed that the warranty was voided due to not calling in to approve every single one of our oil changes at the Ford dealership in our hometown (for which we can provide detailed receipts and records). We were then informed that from day 1 of buying from this dealership that they do not tell you what needs to be done and then they expect you to call on every single oil change you have done per the instructions that they gave you. We are now stuck fixing this truck and will never buy from Vernon Auto Group AGAIN! The Lifetime Forever should be a Ripoff Forever plan. More
by WarrantyRipoff
September 26, 2014
Great Buying Experience I just purchased my second pickup from Vernon Auto Group and loved the whole process. Start to delivery it only took 6 days including a super financin I just purchased my second pickup from Vernon Auto Group and loved the whole process. Start to delivery it only took 6 days including a super financing deal. I worked with Deiter Brannon and he was professional and thorough. My trade brought $800 more than anywhere else I shopped. The whole deal was seamless and easy. More
by fuel90rider
Employees Worked With
September 26, 2014
Great Deal on New Ford Truck Being unfamiliar with Vernon Auto Group and 2.5 hours away I was skeptical when I saw their advertised prices online. Just out of curiosity I contact Being unfamiliar with Vernon Auto Group and 2.5 hours away I was skeptical when I saw their advertised prices online. Just out of curiosity I contacted them online to see what I could get on my trade in. Taylor Daniels walked me through the trade in documentation and then Deiter Brannon took it from there. Not only were their vehicle prices great the amount I received for a trade in far exceeded what my nearby dealers offered. My local dealers were uninterested in matching their offer for trade in and vehicle discount. I was very specific about what vehicle I wanted and when they didn't have it on their lot, Deiter located the closest match and then added the accessories I wanted to complete the deal. I'm skeptical no more. No gimmicks just a good deal. I'll be calling Deiter for my next vehicle purchase. More
by TexasBuyer
September 26, 2014
Awesome service !! Fast and easy , no hassle service !! Happy with everything. ! Worth the time and money . Randall made this the best experience ever ! I recommend the Fast and easy , no hassle service !! Happy with everything. ! Worth the time and money . Randall made this the best experience ever ! I recommend them to anyone looking for a great deal ! More
by nathan.floyd1
September 25, 2014
Short Visit Experience was very comfortable. I knew what I wanted exactly and that made the process easy. I drove from Amarillo to Vernon. My overall visit from s Experience was very comfortable. I knew what I wanted exactly and that made the process easy. I drove from Amarillo to Vernon. My overall visit from start to finish at the dealership was about 45 minutes. Deiter Brannon was very professional and easy to deal with. No haggling and the process was quick and painless. Cost of new vehicle, trade in value, and financing exceeding my expectations. Definitely recommend this dealership to everyone. . More
by 8062362366
Employees Worked With
September 25, 2014
Long Distance Buyer We drove 350 miles from Kansas to purchase our truck and it was well worth the trip. Thanks Nick for taking care of our needs and making the experien We drove 350 miles from Kansas to purchase our truck and it was well worth the trip. Thanks Nick for taking care of our needs and making the experience as simple and convenient as possible for us. More
by kansasfarmer5
Employees Worked With
Nick Ware
September 25, 2014
Easy to work with Working with Randall was a wonderful experience. He was very helpful but also worked with 3 different parties to make buying our truck possible. Two Working with Randall was a wonderful experience. He was very helpful but also worked with 3 different parties to make buying our truck possible. Two years ago, we tried to work with this dealer and no one would help. Randall is the man to use!! Highly recommend him. More
by Stacy Reavis
