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Vernon Auto Group
Vernon, TX
5,553 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,553 reviews
December 03, 2020
Went above and beyond to ensure my satisfaction. The delivery of my new truck was very convenient and the driver was very courteous. Purchasing this truck was a pleasure. delivery of my new truck was very convenient and the driver was very courteous. Purchasing this truck was a pleasure. More
by Bcampbell68
Employees Worked With
Brandon Mitchell
December 03, 2020
This was the best online purchase experience I have ever had at any auto dealership. Nick Ware is excellent and very professional. My special thanks to him! I knew exactly what I was looking for and I was t had at any auto dealership. Nick Ware is excellent and very professional. My special thanks to him! I knew exactly what I was looking for and I was treated well by everyone I came in contact with. I recommend Vernon Auto Group and will send my friends and family back to him for sure. Their free delivery cannot be beat.... Getting copies of the completed paperwork was a little slow but given the current COVID precautions mandating minimum personnel and distancing; that is something I completely understand. There was one area where they could improve and that was interior detailing of the vehicle prior to delivery. It was vacuumed but not detailed. No problem at all with the exterior. OVERALL I'm pleased. Thank you! More
by javier.rivera.1
Employees Worked With
Ralph Arteaga, Nick Ware, Martin Oronia, David Foster
December 03, 2020
These guys are on duty for one reason and one reason only-to get you in the vehicle your are looking for. No B.S. no small talk-all action. I appreciate the product that Vernon delivers. only-to get you in the vehicle your are looking for. No B.S. no small talk-all action. I appreciate the product that Vernon delivers. More
by awcreach
Employees Worked With
Brandon Mitchell
December 02, 2020
The experience was great, Morgan informative and went above and beyond to help us. Have already recommended this dealership to family members. Would definitely trade here again. The guy that did the fina above and beyond to help us. Have already recommended this dealership to family members. Would definitely trade here again. The guy that did the final paperwork with us was excellent also. I believe his name was Martin. More
by ED
Employees Worked With
Morgan Chavez, Martin Oronia
December 02, 2020
Brandon went above and beyond to make me and my wife happy. The delivery driver was the best as well. Our first time dealing completely online, if it always goes this way, we would do it again. happy. The delivery driver was the best as well. Our first time dealing completely online, if it always goes this way, we would do it again. More
by abeaman70
Employees Worked With
Kyle, Brandon Mitchell
December 01, 2020
Rodney was fabulous. Kay lynn as well. Three others made calls and were not sure what was going on and a bit frustrating. The delivery drivers ran very late because of this. The drivers were great and profe calls and were not sure what was going on and a bit frustrating. The delivery drivers ran very late because of this. The drivers were great and professional More
by Lynn
December 01, 2020
Had a wonderful experience at Vernon auto group customer service was on top and very friendly and very professional special thanks to rodney moore he was most helpful with my purchase! service was on top and very friendly and very professional special thanks to rodney moore he was most helpful with my purchase! More
by Bennettroger
Employees Worked With
December 01, 2020
Great customer service, went above and beyond what he needed to so we could make the deal go as smooth as possible when purchasing my new 2020 F250. Thank you. needed to so we could make the deal go as smooth as possible when purchasing my new 2020 F250. Thank you. More
by amercer72
Employees Worked With
Morgan Chavez
December 01, 2020
Brandon went above and beyond to make our buying experience as painless as possible. Has even followed up several times since we purchased our new vehicle. experience as painless as possible. Has even followed up several times since we purchased our new vehicle. More
by Vonzel.shuler
Employees Worked With
Brandon Mitchell
December 01, 2020
I will not purchase another vehicle locally again as Vernon Auto has taken great of us. Our trades are always valued fairly and the new vehicle price is as posted. Vernon Auto has taken great of us. Our trades are always valued fairly and the new vehicle price is as posted. More
by Rhassell
Employees Worked With
