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Vernon Auto Group

Vernon, TX

4.9
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,550 reviews

July 07, 2020

From the initial contact to the first test drive, the Vernon Auto Group nailed it. We coordinated a painless transaction meeting where Derek and Martin crushed the small details. If I could give a 6th s More

by tarno862
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lornah from the internet department was the first to reach out. , Martin Oronia, Tikiesa Townsend
Jul 17, 2020 -

Vernon Auto Group responded

We are glad you had a great experience! We enjoyed working with you.

July 07, 2020

Everyone at Vernon Auto Group was very nice and professional! They provided an excellent atmosphere throughout the entire process. I was confident when purchasing my new car from them! More

by Kjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Oronia
Jul 17, 2020 -

Vernon Auto Group responded

Thank you! We hope you enjoy your new vehicle!

July 06, 2020

Derek was the first Vernon sales representative I worked with at Vernon in 2012. I was pleasantly surprised to find he was there when I came looking for a truck in 2020. I told him what I was looking for, a More

by newsomdrt
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Vernon Auto Group responded

It was great working with you!! We hope you enjoy your new truck!

July 05, 2020

Great group of people, they were willing to work with me and did a great job making sure I got into the truck of my dreams More

by LoganKelsey
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Maldonado
Jul 17, 2020 -

Vernon Auto Group responded

We are great to hear you enjoyed your experience! Enjoy that new truck!!

July 03, 2020

Jason did a wonderful job. Polite, easy going, answered all my questions. Never had a car salesman walk me out to my car. Very impressed!! More

by Alyssa
Recommend Dealer
Yes
Employees Worked With
Morgan Chavez, Miguel Granados, Jason Detwiler
Jul 17, 2020 -

Vernon Auto Group responded

Thank you for sharing!

July 02, 2020

5 stars James is friendly easy to communicate with returned calls and messages promptly made buying a vehicle easy and no headaches would recommend Vernon auto to anyone. More

by 66 SS
Recommend Dealer
Yes
Employees Worked With
James Bailey
Jul 17, 2020 -

Vernon Auto Group responded

That is great to hear, we are glad you had a great experience with us. We hope you enjoy our new vehicle!

July 02, 2020

Very nice doing business with Martin ,Rodney and Kyle we will be back they made buying a new expedition very easy and painless we will be back for sure More

by cheeseburger
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Oronia
Jul 17, 2020 -

Vernon Auto Group responded

We enjoyed working with you!

July 02, 2020

Well done team Vernon! Professionalism, consultative, friendliness, and honesty are words to describe my experience with Vernon Autogroup. Gary Bryant Jr, was my consultant More

by tag1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Granados, Gary Bryant Jr.
Jul 17, 2020 -

Vernon Auto Group responded

Great to hear! We hope you enjoy your new vehicle!

Aug 28, 2020 -

tag1110 responded

After the sale is very disappointing. Nothing like what I experienced before the sale. After the sale, inquires regarding my TTL have not been answered in 3 weeks. Had to request an extension for the temp license plate. Emails have gone unnoticed and no call back as promised. To this date, I still have not received any paperwork which was said will be mailed to me. I will not recommend anybody to buy from Vernon Auto Group until they understand the after the sale is just as important as the pre-sale. VERY DISAPPOINTING.

July 01, 2020

Brandon was very professional and helpful during my experience with Vernon Auto Group. The process was simple and the truck was delivered in great condition. I would highly recommend doing business the More

by rglass
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell, Martin Oronia
Jul 01, 2020 -

Vernon Auto Group responded

It was great working with you!

July 01, 2020

Brandon made the whole car buying process super easy and was willing and able to answer all of the questions I had on the purchase of my new pickup More

by bubbawarre
Recommend Dealer
Yes
Employees Worked With
Brandon Mitchell, David Foster
Jul 17, 2020 -

Vernon Auto Group responded

Thank you for sharing!

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