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Victory Chevrolet GMC Paola

Paola, KS

1.8
21 Reviews

32575 Old Kansas City Rd.

Paola, KS

66071

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Showing 21 reviews

April 10, 2024

OMG, one of the worst car experiences ever. The salesman told me to bring in my last three bank statements, and I drove an hour and a half to this place only to find out that they cannot be fro More

by Pcornett50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya
Apr 16, 2024 -

Victory Chevrolet GMC Paola responded

Hi there, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Taylor Griffin at tgriffin@victorykc.com so we can work towards a resolution.

March 08, 2024

Worst experience ever they sold me a lemon car and i got repairs next day after i bought it they trip me into this i lost 10000$in one day.icall them next day to return and they said there is no return poli More

by madhavkalyan1800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Mar 11, 2024 -

Victory Chevrolet GMC Paola responded

Hello there, we are disappointed to hear that you did not have a more positive experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Taylor Griffin at tgriffin@victorykc.com. We look forward to hearing from you.

February 16, 2024

my mother just bought a car from here. She was unsatisfied with the car, because of one 'feature'. she called them to see what resolution could be reached since the sales person failed to More

by kc_canine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
older man
Feb 19, 2024 -

Victory Chevrolet GMC Paola responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to Taylor Griffin at tgriffin@victorykc.com so we can work towards a resolution.

February 14, 2024

This dealership was fantastic. Super nice people. Would buy from them again. Good selection of cars. More

by cynthia.ricketts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 15, 2024 -

Victory Chevrolet GMC Paola responded

Hi Cynthia, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

February 14, 2024

They just didn’t seem to have their stuff together. Salesman was nice, but I would not recommend. More

by 0idioms-onus
Recommend Dealer
No
Employees Worked With
No thanks
Feb 15, 2024 -

Victory Chevrolet GMC Paola responded

Hello there, we regret to hear that your experience with us was not a more positive one. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to Taylor Griffin at tgriffin@victorykc.com at your earliest convenience and we will do our best to resolve this with you.

November 16, 2023

The absolute worse experience ever dealing with any dealership in my life. They actually deserve zero stars! Anywhere from their poor communication skills to the feeling of being harassed while I'm at More

by burs13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanya Lopez
Nov 21, 2023 -

Victory Chevrolet GMC Paola responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to restore your confidence in our services. Please reach out to Taylor Griffin at tgriffin@victorykc.com and we will work towards resolution!

September 21, 2023

Unfortunately we join the ranks of all the other bad reviews. We purchased a 2012 Dodge Ram 2500 with just under 70,000 miles on May 24th, 2023. Just 3 months later the check engine light came on and we More

by anicholson
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ty
Oct 13, 2023 -

Victory Chevrolet GMC Paola responded

Hello, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to Michael Toll at mtoll@victorykc.com when you have a chance. Thank you, and we look forward to hearing from you.

Oct 13, 2023 -

anicholson responded

Hello Michael, We reached out to our salesperson when we found out that we had to replace the transmission, hoping that you might help us out in some way. Your estimate was $1000 higher than others we got so that made it clear that you were not interested in working with us to minimize the $7000 expense we were facing. It's only fair to others reading reviews of your business to let them know that we are one more of many who purchased a vehicle from you that broke down not long after the purchase.

June 04, 2023

Devin did an Excellent job finding the right truck for me and making sure all my needs were met in my vehicle purchase. I’ve bought vehicles from this dealership in the past and can’t see my self going a More

by E Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin,Taylor,Scott,Chris,Ty
May 20, 2023

Once you get out the door, they are not going to return calls. Also the useless $600+ add on service they sell is just that. "You will be getting a call from us to follow up in a month" is so much air. More

by ZChaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Hosmann
May 08, 2023

Unprofessional, rude, and perhaps part of an evil simulation. No one there seems like a real human, go check it out for yourself. They will hide anything and everything they can from you. They need More

by Stan Plummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Whitehead
1