Victory Chrysler Dodge Jeep Ram of Ottawa

I will always return to Victory for my cars maintenance. Staff is knowledgeable, professional and always has time to get my car in. They explain any issues and work fast to get me back on the road Staff is knowledgeable, professional and always has time to get my car in. They explain any issues and work fast to get me back on the road More

I work here so i got a pretty good deal, i don’t know what else to say what else to say More

A very good service center that always performs any services that I request and will work on any brand of vehicle and are always reasonably priced. Will definitely be back. services that I request and will work on any brand of vehicle and are always reasonably priced. Will definitely be back. More

Great service! Very helpful and attentive. From scheduling to quickly getting everything taken care of they rocked it. Very helpful and attentive. From scheduling to quickly getting everything taken care of they rocked it. More

Easy to setup appointment on line. Everything went great with good communication and quick service. Nathan was great to work with Everything went great with good communication and quick service. Nathan was great to work with More

I always return here from my service for my oil and fuel filter since buying my truck brand new from victory. This last visit they told me that my cabin air filter needed replaced. So I elected to have it d filter since buying my truck brand new from victory. This last visit they told me that my cabin air filter needed replaced. So I elected to have it done. When the service was complete. I got in my truck And drove away seemingly happy with what I had completed. Several hours later, I got on the road to head out of town for which I would be gone for three weeks. The day I heated up, so I reached over and turned on my air conditioning at which time a loud hum came from the dash. Obviously they didn’t put something back together correctly is what I thought. As I could not immediately go back to the service center as I was headed out of state, I called them and made sure they knew they were aware of it because I didn’t wanna have to have it paid for when I returned And just simply expected them to fix whatever it is they did not put back together correctly. I did ask that the manager called me because I didn’t know exactly how to log it that I had this issue in their system. When the manager called me back and spoke with me at first, it seemed as though he understood my problem, but then he said something that concerned me. He said he would check with his technician to see if anything was wrong in there before he put it back together and it implied that maybe the technician would’ve seen something wrong That was already broken. The manager did say at least he would send himself an email as they did not have a way to log or write down that I would be back in about 3-4 weeks from my travels. I am worried that when I do return they are going to try to tell me that whatever is wrong was already there before the technician touched my truck. Just because of the way he said he would talk to the technician. More

Great Experience! Friendly Service! Gave me a fair price for my trade in. Preston was very easy to work with. Highly recommend. Friendly Service! Gave me a fair price for my trade in. Preston was very easy to work with. Highly recommend. More

Everyone was very professional. Preston did a great job and was very helpful and followed up with me. Preston did a great job and was very helpful and followed up with me. More

The guys in the service dept are always helpful if I have questions. I can joke with them and they reciprocate. Good group of guys. questions. I can joke with them and they reciprocate. Good group of guys. More

Good Friendly Service, got right in at appt. time. Only thing that might have helped would have been to call me about front brakes needing serviced so they could have done those then instead of time. Only thing that might have helped would have been to call me about front brakes needing serviced so they could have done those then instead of having to find time to come back and wait again. Other than that I was pleased with the service. Thank you, Dianna Brecheisen More