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Victory Chrysler Dodge Jeep Ram of Ottawa

Ottawa, KS

4.3
42 Reviews
At Victory Chrysler Dodge Jeep RAM of Ottawa, we’re dedicated to putting our customers first. Our team is here to assist you through the buying process for a new, pre-owned, or CPO vehicle. In 2020 our dealership was awarded the Customer First Award for Excellence, and we continue to aspire to superior customer service and a hassle-free environment. From finding your next vehicle to maintaining it for years to come, we’re your go-to dealership. Our digital showroom is equipped with the latest digital retailing technology to allow you to buy 100% online from the comfort of your home. We also encourage you to browse our new vehicle and used vehicle specials for savings on your next vehicle purchase here at our Ottawa car dealership.
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506 E 23rd street

Ottawa, KS

66067

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Showing 42 reviews

July 24, 2021

I called Mike, asked if I could get a car to get my wife out of hospital. He was our only hope. He said he would make a way. He did! I got back same day and he didn't even charge me! Who does that? More

by psalms23jesuslord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kallan LaForge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
June 17, 2021

They were happy to sell us a truck they didn't have yet with two trade in vehicles. Lots of pressure to sign finance paperwork and extended warranty on a new vehicle. 9 days later, still no truck. Decided More

by Flynt hylls gypsy horses
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Jun 23, 2021 -

Victory Chrysler Dodge Jeep Ram of Ottawa responded

Ron & Tracy, I'm sorry we had a miscommunication regarding if you were trading in your truck or not. I know we made it very clear the new truck wouldn't arrive till the end of June so it sure was great to see it arrive a week early! We really appreciate you giving us a chance to clear it up and purchasing a brand new Ram 3500 from us last night. I'm hopeful that you feel our customer service, quality of work, friendliness, pricing, and overall experience are all FIVE STARS now! Thanks, Kallan LaForge General Manager

May 03, 2021

This dealership is awesome they always are very attentive and very friendly. Andy the service sales person is very attentive very friendly and very knowledgeable. And the service manager is also very attenti More

by donnadelude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
March 26, 2021

Victory Ottawa recently exceeded my expectations with their commitment to service and customer satisfaction. My daughter, who is currently attending KU, needed an oil leak repair on her 2015 Jeep. Andy, More

by David Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Kallan
January 26, 2021

I was very satisfied with Victory Jeep in Ottawa. Justan was very helpful and went above and beyond to help.me find what I wanted. He was very helpful. I would definitely recommend him and them for your car More

by janicemc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justan
January 15, 2021

Just purchased our 2019 Toyota Highlander for Jeremy. He and the staff were great to work with. Have called several times with questions and Jeremy has always been helpful. More

by Steve and Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 23, 2020

Got me once but never again Went in to look at an advertised vehicle, it was not on site yet but would be in a week. Was told they would call when it was in. The day that it was More

by notafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember but worked with salesman and floor manager.
March 26, 2019

This dealership really doesn't want to sell a vehicle We were actually impressed on first impression... but ultimately they seem to only want to sell a vehicle if you finance through them... stop pushing More

by Unhappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple including the GM
April 03, 2018

Thanks jenna. Jenna helped me get a van. She was really frinedly and helpful. i liked that she wasn't pushy and kind of let me figure out what I wanted. It was a re More

by Brad
Recommend Dealer
Yes
Employees Worked With
Jenna
October 26, 2017

Happy customer Jenna was the best, very helpful- when she wasn't there Dilshan and Mike Gervais were ready to assist me, no questions asked. Good experience. More

by Grand Caravan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Notman, Dilshan Kumarasingh, Mike Gervais
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