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Victory Ford Dyersburg

Dyersburg, TN

Overview
Employees
Reviews
Vehicles
4.6
194 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 194 reviews

May 07, 2026

I always have a great experience at Victory, they worked really hard to get me in a vehicle, Tyler went above and beyond making sure the vehicle met all of our needs More

by ashelby1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 07, 2026 -

Victory Ford Dyersburg responded

We’re delighted to hear you consistently enjoy working with our team and that we could find a Ford Escape that fits all your needs. Thank you for trusting us again and enjoy every mile in your new Escape! Franky Markle General Manager franky.markle@victorydyersburg.com

May 06, 2026

Ask them for an oil change and nothing else and told them that I had just rotated my tires and not to do that but they did it anyway just what I asked them not to do More

by bdward1962
Recommend Dealer
No
Employees Worked With
Kevin
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May 10, 2026 -

Victory Ford Dyersburg responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Franky Markle General Manager franky.markle@victorydyersburg.com

May 05, 2026

THE SERVICE CREW IS VERY KNOWLEDGEABLE AND PERSONABLE. THEY REALLY CARE ABOUT THE CUSTOMER AND MAKES SURE THEY ARE INFORMED ON THEIR VEHICLE More

by CJSTEWART2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Victory Ford Dyersburg responded

We appreciate the five-star rating. It’s wonderful to hear our Ford service team was knowledgeable and personable while keeping you informed every step of the way. We look forward to caring for your vehicle again soon. Franky Markle General Manager franky.markle@victorydyersburg.com

May 05, 2026

Keith and destiny are terrific and has been great ! !!! We have bought 3 vechicles there More

by MARYG5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Victory Ford Dyersburg responded

Thanks for choosing us for three Ford purchases and for highlighting Keith and Destiny’s terrific service. We’re delighted they made your experience so positive. Enjoy your new Ford, and let us know if there’s anything more we can do. Franky Markle General Manager franky.markle@victorydyersburg.com

May 05, 2026

The service check in person was friendly and fast. Service was on time and professional. More

by bwenzler40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2026 -

Victory Ford Dyersburg responded

Thank you for your five-star rating. We’re glad the check-in was friendly and fast and that your Ford received on-time, professional service. Please let us know when we can assist you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 05, 2026

Found what I was looking for. Courteous and looked until she found exactly what I needed. More

by MOORELESLIE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Victory Ford Dyersburg responded

It’s great to know our team found exactly what your Ford needed. We’re glad the service was both courteous and thorough. Feel free to reach out if we can assist you further. Franky Markle General Manager franky.markle@victorydyersburg.com

May 04, 2026

The service department provided quick and friendly service. They kept me updated on the faults found and repair process. Quick turnaround. More

by brandontwagster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your positive experience with our service department on your Jeep Compass. We’re glad the updates on the faults and repair process kept you informed and that we could complete everything quickly. Franky Markle General Manager franky.markle@victorydyersburg.com

May 04, 2026

Had an appointment scheduled quickly, she kept me updated as they worked on vehicle, explained what was done and charges. More

by ZARECORT
Recommend Dealer
Yes
Employees Worked With
Jenna Lyons
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May 04, 2026 -

Victory Ford Dyersburg responded

It’s great to hear we managed to get you in quickly and kept you informed throughout your Ford service. We appreciate your feedback about how clearly we explained the work and charges. Feel free to reach out any time your vehicle needs care. Franky Markle General Manager franky.markle@victorydyersburg.com

May 03, 2026

I've been buying here for 45 years the sales and service and management are great. More

by ERNIEFISHINGBOAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Victory Ford Dyersburg responded

Your loyalty over the past 45 years means a lot to us. We’re pleased our sales, service, and management teams have continued to meet your expectations on your Ram 1500. Thank you for choosing us for so many years. Franky Markle General Manager franky.markle@victorydyersburg.com

May 03, 2026

I've been going to this dealership for years. .they have always been good to me and maximus went above and beyond to help me get what I wanted..isn't giving me the option but I bought a 2026 jeep More

by TAMMYG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximus Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Victory Ford Dyersburg responded

Thank you for trusting us over the years and for sharing your experience with Maximus’s support. Congratulations on your Jeep purchase, and we look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

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