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Victory Ford Dyersburg

Dyersburg, TN

Overview
Employees
Reviews
Vehicles
4.6
222 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 222 reviews

June 03, 2026

Fast, friendly, efficient and as far as I know very honest. I recommend anyone to get their next vehicle from them. More

by TCEQUEEN4EVR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximus Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mills
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Jun 03, 2026 -

Victory Ford Dyersburg responded

We’re thrilled you enjoyed a fast, friendly, and efficient experience purchasing your Toyota RAV4. Maximus and Donnie appreciate your trust in our honesty. Thanks for recommending us to others. Franky Markle General Manager franky.markle@victorydyersburg.com

June 01, 2026

Your technicians test crucial components like brakes, tires, lights, wiper blades, fluids, and belts to ensure my vehicle is validated More

by gary.l.purvis.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cayla Earp
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Jun 01, 2026 -

Victory Ford Dyersburg responded

It’s great to hear our team gave your Jeep Wrangler a thorough inspection of brakes, tires, lights, wiper blades, fluids, and belts. Thank you for trusting us with your vehicle’s maintenance and for the five-star review. Franky Markle General Manager franky.markle@victorydyersburg.com

June 01, 2026

Told me I needed a new air filter when it was just replaced the week before. I don’t believe anything they say. Took 2.5 hours for and oil change and tire rotation. More

by bdhickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
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Jun 05, 2026 -

Victory Ford Dyersburg responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to us at your convenience. Thank you. Franky Markle General Manager franky.markle@victorydyersburg.com

May 31, 2026

They managed to slip me in between appointments so I wasn't there as long as I could have been. More

by BardMcdowellD
Recommend Dealer
Yes
Employees Worked With
Jason
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May 31, 2026 -

Victory Ford Dyersburg responded

We appreciate you noting how we fit your Ford Taurus service between appointments to shorten your visit. We’re glad this scheduling helped you get back on the road quickly. Thank you for the five-star review. Franky Markle General Manager franky.markle@victorydyersburg.com

May 31, 2026

Probably the best I've worked with. This is my second purchase with him and will definitely be back More

by joe.delisle
Recommend Dealer
Yes
Employees Worked With
Maximus Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximus Hardy
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May 31, 2026 -

Victory Ford Dyersburg responded

How exciting to see you back for a second Ford F-150. Maximus is thrilled we earned your trust again and looks forward to your next visit. Franky Markle General Manager franky.markle@victorydyersburg.com

May 29, 2026

Everyone is friendly and cooperative They listen to your problems and take care of it More

by lpgoyal
Recommend Dealer
Yes
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Jun 02, 2026 -

Victory Ford Dyersburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Franky Markle General Manager franky.markle@victorydyersburg.com

May 29, 2026

Great service, great customer service, great atmosphere, great snacks, clean, temperature was great, attitude were positive More

by tamikoarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanita Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Victory Ford Dyersburg responded

It’s great to hear our service team met your expectations for your Toyota, from the upbeat attitude and clean environment to the snacks and comfortable temperature. We look forward to welcoming you back for any future service needs. Franky Markle General Manager franky.markle@victorydyersburg.com

May 29, 2026

Great people great service fast friendly clean would recommend to others to get autos serviced tgere More

by JLP76774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna lyons
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May 29, 2026 -

Victory Ford Dyersburg responded

It’s great to hear you were happy with our fast friendly service for your Ram 1500. We take pride in keeping our facility clean and welcoming. Thank you for recommending us to others. Franky Markle General Manager franky.markle@victorydyersburg.com

May 28, 2026

Great place to do business Awesome, great communication,service and fare deals Great people to work with Great deals with a friendly smile More

by jimmybaggett813
Recommend Dealer
Yes
Employees Worked With
Keith Jones, and Mr frankie
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May 28, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your feedback on your used Ford F-150 purchase. We’re happy our team offered clear communication, friendly service and fair deals. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 28, 2026

I felt abused on my trade in. I would have thought a 2 year old $80k vehicle would have fetched better than 50% trade in value. I guess I was wrong. Mike was awesome, the finance More

by ershepard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Victory Ford Dyersburg responded

Thank you for acknowledging Mike and Destiny’s efforts. We understand concerns about your trade-in value and will pass along your feedback to the rest of our staff. We’re pleased your purchase of a new Ford left you with a positive overall experience. Franky Markle General Manager franky.markle@victorydyersburg.com

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