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Victory Toyota Charleston

Charleston, WV

Overview
Employees
Reviews
Vehicles
4.7
269 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 269 reviews

March 18, 2026

Meghan was knowledgeable. Went the extra mile to make sure I got the car I wanted. Overall, it was an excellent experience. More

by MARYFLUHARTY6
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Comer
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Mar 18, 2026 -

Victory Toyota Charleston responded

We’re delighted Meghan’s expertise and extra effort ensured you secured the Toyota RAV4 Hybrid you wanted. Congratulations on your new vehicle and enjoy every drive. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 18, 2026

We had a wonderful experience buying a truck from this dealership. I would definitely purchase from here again. More

by sherrill624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gilkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Victory Toyota Charleston responded

It’s great to hear you had a wonderful experience buying your new Toyota Tacoma. Our team looks forward to assisting you again when you’re ready for another purchase. We appreciate your trust in us. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 15, 2026

I worked with them and got the car in the specs and color I wanted while being on a cruise in the Caribbean. That’s pretty easy!. More

by goduke15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaytlin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gilkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Meinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
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Mar 15, 2026 -

Victory Toyota Charleston responded

It was a pleasure arranging your Toyota order while you enjoyed the Caribbean and securing the exact color and specs you wanted. We hope your Camry Hybrid exceeds expectations when you’re back on land. Thank you for sharing your experience! Mike Holbert General Manager mike.holbert@victorytoyota.com

March 10, 2026

I came in for my scheduled 10,000 mile oil change and tire rotation. Travis was very helpful. My car was ready in about an hour. More

by JALUONI24
Recommend Dealer
Yes
Employees Worked With
Travis Oldaker
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Mar 11, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear that your scheduled 10,000 mile oil change and tire rotation on your Corolla were completed in about an hour. We’re pleased we could get you back on the road so quickly. Please reach out if you need anything else. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 10, 2026

The best experience and got my favourite car. And the staff are so friendly and welcoming! More

by Madhomal1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Victory Toyota Charleston responded

We’re glad you had an outstanding experience and drove home in your favorite Toyota RAV4 Hybrid. Thank you for highlighting our friendly team and enjoy every moment behind the wheel. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 09, 2026

Sean was very helpful and patient with me buying my first car. I didn't know what to expect but he was knowledgeable and very easy to talk with. Would recommend Sean to anyone looking to purchase a car. More

by GwendolynR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Victory Toyota Charleston responded

We’re pleased Sean’s patience and expertise helped make your first car purchase easy. Congratulations on your Honda and thank you for recommending Sean to others. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 09, 2026

Had a problem finding my information about my warranty in the computer but I took my original paperwork in to the dealership. The problem got solved and I got my car repaired. More

by OSSIEBA
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
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Mar 09, 2026 -

Victory Toyota Charleston responded

We’re glad that bringing your original warranty paperwork allowed us to locate your coverage details and complete repairs on your Toyota. Karissa is happy we could get you back on the road quickly. Thanks for the five-star rating and for trusting us with your service visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

Good dealership and always very helpful and courteous . Would recommend a good place to buy a vehicle More

by CSISTARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Tome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Holbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Victory Toyota Charleston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Victory Toyota Charleston are glad to have you as a customer. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

Katilyn was amazing! She kept in constant contact with me throughout the entire process, even if only to prevent my anxiety from being worse. Her and Cole worked around m More

by qsusie0618
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaytlin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
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Mar 08, 2026 -

Victory Toyota Charleston responded

We’re thrilled that Kaytlin’s regular updates helped ease your anxiety during the process. It was a pleasure to accommodate your schedule and assist with your used Toyota RAV4 purchase. Thanks for sharing your positive experience. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

Always great service and communication The video walkthrough with the mechanic is top notch Great service More

by MEBQUEENBEE
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
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Mar 08, 2026 -

Victory Toyota Charleston responded

Karissa is glad the video walkthrough and clear communication made your Toyota RAV4 Hybrid service a smooth experience. We appreciate your five-star feedback and look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

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