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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
October 05, 2022
Happy and polite staff! Best experience with a service department I’ve had in a long time! Best experience with a service department I’ve had in a long time! More
by nitrorae
Verified CustomerEmployees Worked With
October 05, 2022
Dominic Theodore was very helpful and knowledgeable about what was needed on my car and discovered future service needs. what was needed on my car and discovered future service needs. More
by Lentzt
Employees Worked With
October 05, 2022
As always, fast and top notch service. Pleasant facility, courteous staff. I'm a satisfied customer. Pleasant facility, courteous staff. I'm a satisfied customer. More
by Spirus
Employees Worked With
October 05, 2022
Scott service manager was a pleasure to work with. Always dealt with another Toyota dealership but front now on we will stick with Metro Toyota! From the time I called for advice to when we completed Always dealt with another Toyota dealership but front now on we will stick with Metro Toyota! From the time I called for advice to when we completed our service they were all professional, friendly charges me what was quoted with no hidden charges after getting in there! What an awesome experience from start to finish . We were treated with respect, and received top notch customer service.Thank you Scott for making our first visit a great one! More
by Zimmer.donna
Employees Worked With
October 05, 2022
It's very friendly, clean, and close. I enjoy the coffee and the snacks. However, I wish they'd bring the popcorn back. The free car wash is a good touch I enjoy the coffee and the snacks. However, I wish they'd bring the popcorn back. The free car wash is a good touch More
by VMAN1194
Employees Worked With
October 05, 2022
Charging me for stuff they never did horrible service very rude. Disrespectful will never go there again for service. very rude. Disrespectful will never go there again for service. More
by Fowaz
Employees Worked With
October 05, 2022
Great customer service. Flexible options for appointments and very efficient. I think they are great. Flexible options for appointments and very efficient. I think they are great. More
by fightingirishgirl24
Employees Worked With
October 05, 2022
Always complete service in a timely manner, and are upfront with pricing and timeframe. Service area is clean, and they take precautions to keep my vehicle clean. upfront with pricing and timeframe. Service area is clean, and they take precautions to keep my vehicle clean. More
by brianferus
October 05, 2022
Everything was good. The staff is very friendly and nice. My only complaint is the car wash. It left water spots all over. Now my car looks worse than when I arrived. The staff is very friendly and nice. My only complaint is the car wash. It left water spots all over. Now my car looks worse than when I arrived. More
by L.REMMER3
Employees Worked With
