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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

September 23, 2022

What is not to say. Robert made the purchase easy. He was very understanding straight forward. Metro Toyota has a playmaker in Robert. Hats off to Chris the sales manag More

by randya096
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Randy, We're happy to hear that you felt comfortable doing business here, Robert is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

September 23, 2022

Excelente dealer,The staff is great,everything on time my appointment’s and everything G More

by BEATRIZRIVERA86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Christopher Lombardo
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Edgar will be happy to help you if you should need anything else. Please be safe on the road ahead!

September 23, 2022

Came here to Metro Toyota with my sister and traded in my car for an awesome rav4! Superedgar Recommended More

by lafemmdiva
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

September 22, 2022

My experience with everyone at Metro Toyota was wonderful! Everyone I dealt with couldn’t have been nicer or more helpful! It was my best car buying experience! More

by Sklubs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Here at Metro Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 22, 2022

Edgar is an amazing. He is always very pleasant to work with. He is never put off by questions. Whatever he can not answer he will find out for you. Edgar will forever be More

by lespinal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Lespinal That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 22, 2022

Michael is really friendly with his customers. He knows his facts and information and does the best he can to help. Satisfied! More

by henryhoeu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

henryhoeu responded

Metro Toyota has great car dealers!

Sep 24, 2022 -

Victory Toyota of Brook Park responded

Henry, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 21, 2022

Anastasia and the Metro Toyota team were very friendly and helpful. I especially appreciated not being pressured! I had a very good experience with Anastasia and Metro Toyota and highly recommend. More

by rjsadey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Anastasia and for choosing Metro Toyota. We agree she is very pleasant and does make the car buying process easy. Congratulations on your new car! Stay safe and Happy Driving, Metro Toyota Customer Care Team

September 21, 2022

During these difficult economic times, it was refreshing to encounter a dealership which as candid and helpful during each visit. Specifically, Mr. Saponari was informative and professional. He followed u More

by Kenneth 204041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Kenneth, We're happy to hear that you felt comfortable doing business here, Robert is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

September 21, 2022

A great dealership with honest and helpful people. My experience buying a car there was very smooth and I was pleased with how helpful and transparent everyone was throughout the entire process. More

by Adam Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Adam, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 21, 2022

At Metro Toyota we were greeted in the parking lot and felt valued as customers. Aaron worked with us and answered all of our questions. Great experience! More

by Karoline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 24, 2022 -

Victory Toyota of Brook Park responded

Karoline, Thank you for the business. We are happy to hear that you had a 5 star experience. Aaron will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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