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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
September 15, 2022
After two sales mgrs didn’t return calls made contact with Ken Schneider and bought the only new Camry on the lot. Have bought all my cars here since 1986. Dealership is great, service great. with Ken Schneider and bought the only new Camry on the lot. Have bought all my cars here since 1986. Dealership is great, service great. More
by LNDHARR
Verified Customer
September 14, 2022
This was my first time purchasing a vehicle and both Metro Toyota and Chris Ollar made it a positive experience. Chris was friendly, knowledgeable, easy to work with, and more than willing to help me th Metro Toyota and Chris Ollar made it a positive experience. Chris was friendly, knowledgeable, easy to work with, and more than willing to help me throughout every step of the process of buying my first car. I’ve been servicing my vehicle at Metro Toyota for years. They’ve always done a great job and made me feel welcome and valued as a customer! More
by Joseph
Employees Worked With
September 14, 2022
Ramona Plumlee was very knowledgeable, kind, and concerned about our family needs for a new vehicle. She gave excellent customer service including a detailed explanation of our vehicle. We are well concerned about our family needs for a new vehicle. She gave excellent customer service including a detailed explanation of our vehicle. We are well pleased with our Toyota RAV 4 XLE. Thank you Ramona for going above and beyond for us. We appreciate you. More
by a_bright_clearing
Employees Worked With
September 14, 2022
Awesome service we are to come back and get another car. See you guys soon See you guys soon More
by Kengill57
Employees Worked With
September 12, 2022
it is always easy to give Metro Toyota excellent reviews. Over the last 15 years I have purchased 4 New cars now, and 1 Certified Used. They always treat you with the utmost respect, unlike some dealers we h Over the last 15 years I have purchased 4 New cars now, and 1 Certified Used. They always treat you with the utmost respect, unlike some dealers we have been to. Fair pricing, honest, no shell games played like many other dealers in this new automobile environment. The latest purchase of the 2022 Sienna XLE was flawless. Salesman Chris Ollar was professional as well as Sales Manager Chris Lombardo, and Business Manager Ryan Schneider. All of their help is greatly appreciated. My daughter Stacey and her two kids took the new Sienna home yesterday. She is beyond thrilled to be driving a new, reliable, and most of all safe Toyota now. No doubt when any of us need a new vehicle, most likely #6 will also be a Metro Toyota! More
by topdown73cat
September 12, 2022
My experience was extremely positive from the friendly dealership to the experienced team. Sam was very supportive and honest, I couldn’t have asked for a better experience. Thank you! dealership to the experienced team. Sam was very supportive and honest, I couldn’t have asked for a better experience. Thank you! More
by Yana Leonard
Employees Worked With
September 12, 2022
They were easy to work with and made me feel comfortable with no pressure. I felt like they were very honest and open with the challenges of the current market. with no pressure. I felt like they were very honest and open with the challenges of the current market. More
by v.foote
September 11, 2022
Ramona was wonderfully helpful and a pleasure to work with. She was patient and was expertly able to field all my questions. with. She was patient and was expertly able to field all my questions. More
by bdfrench10
Employees Worked With
September 11, 2022
Metro Toyota is the best! Welcoming and great customer service! We have been long time customers and will continue to be. Thank you! Welcoming and great customer service! We have been long time customers and will continue to be. Thank you! More
by Tracy6300
September 10, 2022
With the car inventory shortage, I had to build and customize my Tacoma to my liking. I was told the Tacoma would be ready around Thanksgiving, but ending up picking it up a few days ago, a few months customize my Tacoma to my liking. I was told the Tacoma would be ready around Thanksgiving, but ending up picking it up a few days ago, a few months ahead of schedule. My whole buying experience with Justin and his team went as smooth as possible. When the truck arrived, I was out the door within 2 hours. I would recommend Metro and Justin as your salesperson. More
by Dlajoie88
