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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,558 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,558 reviews

September 06, 2022

From start to finish Ryan made this an easy and smooth experience. I would highly recommend Metro Toyota to friends and family. More

by DSAROSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2022

Everything great. That's why I keep coming back to metro Toyota and Anastasia Kaluszyk More

by EGIRARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Anastasia know if there is anything she can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

September 06, 2022

The employees made the experience quick and easy to understand. I have been a customer for over 6 years and will continue to do business with Metro Toyota because the customer services is exceptional. More

by MATTHEW.SCACCHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo, Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Matthew, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Robert will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

September 06, 2022

Hello. I want to write a few words about Dillerskaya Metro Tayota. I bought a Toyota Highlander here and was very pleased that I chose this particular com More

by Thopovda
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Sam and the team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

September 05, 2022

Thoroughly helpful, knowledgeable and willing to work with the customer. They delivered, said we’d get you the car..and they did..thanks More

by MNTBIKERODI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Here at Metro Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 04, 2022

Everything went smoothly in a timely fashion and the staff is wonderful. I highly recommend this dealership More

by AVONSTACEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Cap to give you a hand!

September 04, 2022

Sam and the metro Toyota crew were very helpful during this new auto purchase and the lack of new auto, they kept me informed with the status and if I would switch to an other option witch I did More

by FAHIMEDDIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

September 03, 2022

All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!! More

by chaketances
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Robert Saponari, Craig Budziak
Sep 03, 2022 -

Victory Toyota of Brook Park responded

Ken, What an outstanding review! The Metro team is proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

September 03, 2022

Made the process of purchasing the cars very simple. Also very easy to talk to and a great employee! More

by jr698751
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Edgar and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 03, 2022

Very professional yet friendly. One of the easiest car purchases we have made. Great dealer. More

by BORLAFIVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Craig Budziak
Sep 07, 2022 -

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

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