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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,570 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,570 reviews

August 17, 2022

On top of everything to get the job done as quickly and as professionally as possible. On my 4th lease with these guys. More

by DAVID.LAUX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schneider
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 17, 2022

Very good. Clean. Nice parts department, clean waiting area. Clean grounds. Worker’s are friendly and helpful. More

by Mikems978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lombardo
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2022

I’ve leased or purchased 8+ cars at Metro Toyota. Service is always good, people are friendly and showroom is neat and clean More

by BBALCZIUNAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Aug 18, 2022 -

Victory Toyota of Brook Park responded

What an outstanding review! Chris and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

August 16, 2022

Ken was Very accommodating and knowledgeable. And willing to work with my needs. No more word. More

by LROZZOFOUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Your recommendation of Ken and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

August 15, 2022

Excellent salesman Chris Ollar and excellent Business Manager Robert Albright. Highly recommend Metro. My favorite dealership in Northeast Ohio! More

by Dhsnyde1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

August 15, 2022

This was the first time we actually enjoyed the process of buying a new car. We didn’t have to go thru the usual haggling process to get what we wanted. Everyone at Metro Toyota was great to work with. We More

by Ray_4835
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Ray & Janet, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a great experience. Thank you for choosing our dealership and for the awesome review! We will see you on your next visit for the complimentary Toyota Care maintenance, let us know if you come across any concerns.

August 14, 2022

We had a fantastic experience with Anastasia and Chad who guided us through the car buying process with clarity and sincerity. We are greatly appreciative of them as this is our first car we have bought in 1 More

by DREW.MARQUARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Drew Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Chad or Anastasia to give you a hand!

August 14, 2022

The only person my family trusts when buying a car is Edgar. He’s the best. More

by yanderyyanilsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Edgar and for making Metro Toyota your dealership. We agree Edgar is great! Let us know if you need anything! Stay safe and Happy Driving.

August 14, 2022

One of the best dealership I’ve ever done business with. No pressure at all. More

by Bohnerrn
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 18, 2022 -

Victory Toyota of Brook Park responded

Bohnerrn, Thank you for the business. We are happy to hear that you had a 5 star experience. Cap will be happy to help you if you should need anything else.

August 12, 2022

What should i say about SUPER Edgar. He is super salesman. I bought car in just two meeting with him. He is super knowledgeable about car and all processes. Total I spent 3 jours max and More

by preet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Christopher Lombardo, Craig Budziak
Aug 13, 2022 -

Victory Toyota of Brook Park responded

Thank you for the 5 STAR review, Edgar works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

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