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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

January 13, 2022

This was my second purchase from Metro Toyota. I returned here because my first purchase had been a breeze and this time was no different. Everyone I worked with was friendly, professional, and str More

by MPtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 10, 2022

Always good service from both sales and service. No problems getting the new truck as promised. More

by GJOHNSTON2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 10, 2022

Didn't have the run around that I had at another Toyota dealership, Robert was very helpful. More

by TOMMY39
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo
Jan 11, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 10, 2022

Gary Capper, "Cap", made this an incredibly easy experience, and went out of his way to answer all questions about the vehicle/leasing etc. More

by timmcdonough836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jan 11, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 10, 2022

Had a nice experience. When we went in were were told it would take 2 months to get our Corolla hybrid but we got it in a week. Robert was never nice and knowledgeable. There was no hidden costs or trying t More

by PGAUTHIER928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari, Christopher Lombardo, Craig Budziak
Jan 11, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 09, 2022

I love that Toyota dealershipEveryone is very warm and I love that Toyota dealership Everyone is very warm and kind and Ken was super More

by hlkurz1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 08, 2022

They made the transaction very easy and much better trade in value than Classic Toyota in Mentor. Robert was excellent and very patient explaining the features. More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Jay Sisk
Jan 10, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 08, 2022

Brandon is a very sincere, funny and helpful guy, he makes everything easy for us, also helps us to find the perfect car! More

by Yan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 07, 2022

Beautiful dealership, walked in to an immaculately clean showroom with beautiful cars. I was also greeted at the door by a very polite gentleman. Amazing place I’ll be sure to recommend to any friends looki More

by Bilal Quamine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Victory Toyota of Brook Park responded

Hello Bilal Qumine, Thank you for your kind words about our dealership and noting the cleanliness. It is our objective to keep a safe and clean environment for everyone. Let us know if you need anything! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

January 07, 2022

Buying a car can be stressful, especially now. With limited inventory, dealers are taking advantage by selling cars thousands of dollars above MSRP. Not Metro Toyota. They want their customers and frie More

by ssc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Victory Toyota of Brook Park responded

SSC, Wow! Thank you so much for your kind words and for choosing Metro Toyota! Also for taking the time to recognize Jackie, Chad, Ryan, and especially Ken Konopka for making buying a car a pleasant experience! Congratulations on your Camry SE! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

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