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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
December 08, 2021
Had the best experience and would tell everyone to Metro if looking for a Toyota. From the start we had great, personal customer experience. We started with email inquiries and they were answered quickly. if looking for a Toyota. From the start we had great, personal customer experience. We started with email inquiries and they were answered quickly. Chad and Brandon were awesome and super helpful and friendly. Ryan doing our financial was just as great! They all spoke to us as if we were friends. Thank u for making our experience easy and fun! More
by JCROMANTZ
Verified Customer
December 08, 2021
Amazing experience! I decided to buy my first truck after driving a sedan for the past 50 years. I really knew nothing about trucks other than it would be a useful vehicle for me at this point in my l after driving a sedan for the past 50 years. I really knew nothing about trucks other than it would be a useful vehicle for me at this point in my life. Both Jim and Barry took the time to explain everything in great detail. Both pros and cons of a truck over a sedan. They were instrumental in helping me choose the right size truck with the correct packages to fit my needs. I am beyond pleased with my new Tacoma! Best part is they made it an easy and enjoyable experience. Dave Piccione More
by Dave
Employees Worked With
December 07, 2021
I managed to get a good deal on the car that I just got 2 weeks ago! Everyone over there was really nice! I definitely recommend going to metro Toyota! weeks ago! Everyone over there was really nice! I definitely recommend going to metro Toyota! More
by mlcutlip2021
December 07, 2021
It's no secret that finding the car you want is no easy task today. To add to its degree of difficulty, I was the unfortunate victim of a car accident which rendered my SUV a total loss (all involved parti task today. To add to its degree of difficulty, I was the unfortunate victim of a car accident which rendered my SUV a total loss (all involved parties were fine!). The rental car my insurance company gave me was about to expire - and I was losing hope that I would find something the day I went looking. I had already struck out at two other dealers. Enter Chris Ollar of Metro Toyota. What a gem. We clicked right away and after telling him my story, he quickly offered to have me test drive a few vehicles... the first was a bit too small and the second was a bit too big. But the third was JUST RIGHT! (We had a laugh about the Goldilocks and the Three Bears reference.) I am now the proud owner of a 2022 Subaru Outback Limited!! All thanks to Chris's quick thinking and expertise. I wasn't even thinking Subaru but he just thought it would be a good fit. And I agree. I couldn't be happier with it! Chris, you are the BEST!! Thank you very much for your attentiveness, courtesy and sense of humor. You took all the stress out of this process for me and I can't thank you enough. Shout out to Dawn Bell, too! You dulled the pain of my having to fork over a big wad of cash! Thank you!! =) More
by rob.sinatra
December 07, 2021
The dealership felt like family. Everyone was very genuine and heartfelt. I was there all day and it felt like 5 mins. Everyone was so professional and Brandon was awesome. Mr. Berry was so supportive genuine and heartfelt. I was there all day and it felt like 5 mins. Everyone was so professional and Brandon was awesome. Mr. Berry was so supportive. I will forever stay loyal to this dealership. I will refer clients and friends as well. Thanks! More
by Latia Paynter
Employees Worked With
December 07, 2021
She was very helpful very nice lady was amazing with my family we are very happy with our new car thank you family we are very happy with our new car thank you More
by Carlos7823
Employees Worked With
December 07, 2021
My family and I we was so happy with her very nice person we are very happy with our car thank you Toyota we are very happy with our car thank you Toyota More
by Carlos7823
Employees Worked With
December 07, 2021
If we lived closer to Cleveland, we would use Metro Toyota for all future car purchases. We might anyway because the service was so great. We drove three hours to pick up a Platinum Sienna. Everyone Toyota for all future car purchases. We might anyway because the service was so great. We drove three hours to pick up a Platinum Sienna. Everyone was so friendly, no one was pushy. I was able to purchase the vehicle I had been searching for a while with no added costs or fees. Very happy with Metro Toyota and Jim Greenfield. More
by Nettnette1688
December 06, 2021
Brandon was nothing short of professional, kind, patient and personable. He not only cared about doing business with us but he cared about us personally. I will definitely be referring him and the dealershi and personable. He not only cared about doing business with us but he cared about us personally. I will definitely be referring him and the dealership to people and come back to make future purchases More
by Shoniya
December 06, 2021
I've been buying car at Metro Toyota for years now and It's always a great experience! Ken is great and so are the managers! It's always a great experience! Ken is great and so are the managers! More
by andi.ramazani
Employees Worked With
