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Victory Toyota of Brook Park
Brook Park, OH
7,559 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,559 reviews
October 20, 2021
Everything was seamless. From the sale dept to the financing dept, they were awesome. Highly recommend financing dept, they were awesome. Highly recommend More
by EDWARDTEKIELI
Verified Customer
October 20, 2021
The service was outstanding and the environment was very welcoming and warm. Thank you so much Ramona! welcoming and warm. Thank you so much Ramona! More
by HELENAMARTINICHIN
Employees Worked With
October 20, 2021
I was pleasantly surprised by how kind and courteous all the staff were to my husband and I. Sam is great. I feel very lucky that we got him as our salesperson. We've purchased several vehicles from differe the staff were to my husband and I. Sam is great. I feel very lucky that we got him as our salesperson. We've purchased several vehicles from different dealerships all over Ohio. I feel that Sam at Metro was meant to be. They exceeded my expectations and I bought a vehicle that I wasn't even planning on getting. I loved it after the test drive. Thanks Sam, you're fantastic and I'm happy to tell everyone I know to come see you. More
by Sarah
Employees Worked With
October 19, 2021
Ramona Plumlee is amazing ! She has helped me out so much and is the sweetest. I’m so happy that I met her and she has helped me through out the whole process so I can get my very first car! She is the sweet and is the sweetest. I’m so happy that I met her and she has helped me through out the whole process so I can get my very first car! She is the sweetest and the most kindest person I have ever met since I have been looking for a car at Toyota. Thank you so much Ramona Plulee! I wish you the best of luck! More
by Dania Amra
Employees Worked With
October 19, 2021
Very professional we’ve been Toyota customers for over 20 years and have bought several cars from Metro. We’ve recommended Metro to relatives and they have purchased vehicles as well. Ramona is professional, years and have bought several cars from Metro. We’ve recommended Metro to relatives and they have purchased vehicles as well. Ramona is professional, very personable, and makes the buying experience a pleasure. Our sales manager was Chris Lombardo. We had a loyalty credit for 1,000 dollars that expired a couple of days before we bought the car. Chris went out of his way to make sure we got that credit. It was a pleasure working with him. Thank you Chris. More
by Frogy0104
October 19, 2021
It was my first car buying experience in the US and Terry took care of everything for me. It was a smooth and easy process. Despite being late Saturday evening, I was done with the whole process in no time. took care of everything for me. It was a smooth and easy process. Despite being late Saturday evening, I was done with the whole process in no time. I recommend Metro Toyota and Terry at the dealership. More
by Neal9213
Employees Worked With
October 19, 2021
Excelente atención y trato son muy amables me respondieron todas mis dudas y me ayudaron para un excelente pago respondieron todas mis dudas y me ayudaron para un excelente pago More
by tono_32
October 18, 2021
Sam was exceptionally helpful! He took the time to go over every detail of my new car with me!! Thank you! over every detail of my new car with me!! Thank you! More
by Dave8830
October 18, 2021
Ryan Schneider in finance was excellent and was very thorough and took the time to sign and explain all the documents thorough and took the time to sign and explain all the documents More
by Marla523
Employees Worked With
October 18, 2021
My parents bought Toyota vehicles from Barry Greenfield at Metro for more than 30 years. When the time came this summer for my husband and I to buy a new SUV, we went to see Barry first. We worked with at Metro for more than 30 years. When the time came this summer for my husband and I to buy a new SUV, we went to see Barry first. We worked with Chris to choose the right Highlander model for us. He did a fantastic job keeping us in the loop about what was available on the lot and, eventually, when we could expect our chosen vehicle to arrive. The entire team at Metro was responsive, honest, and never pushy. It is such a refreshing experience to be treated like family at a car dealership. Right now is a challenging time to buy a vehicle, new or used, because of delays and issues outside the dealership’s control. Barry, Chris and team set realistic expectations for us and made a typically stressful process easy to navigate. As a kid, I’d go with my parents whenever they would take our cars to Metro for routine service. I look forward to stopping back in for our first oil change and plan on being a Metro customer for life. More
by Maggie.rodriguez1028
