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Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,551 reviews
October 18, 2021
My parents bought Toyota vehicles from Barry Greenfield at Metro for more than 30 years. When the time came this summer for my husband and I to buy a new SUV, we went to see Barry first. We worked with at Metro for more than 30 years. When the time came this summer for my husband and I to buy a new SUV, we went to see Barry first. We worked with Chris to choose the right Highlander model for us. He did a fantastic job keeping us in the loop about what was available on the lot and, eventually, when we could expect our chosen vehicle to arrive. The entire team at Metro was responsive, honest, and never pushy. It is such a refreshing experience to be treated like family at a car dealership. Right now is a challenging time to buy a vehicle, new or used, because of delays and issues outside the dealership’s control. Barry, Chris and team set realistic expectations for us and made a typically stressful process easy to navigate. As a kid, I’d go with my parents whenever they would take our cars to Metro for routine service. I look forward to stopping back in for our first oil change and plan on being a Metro customer for life. More
by Maggie.rodriguez1028
October 18, 2021
Sam was exceptionally helpful! He took the time to go over every detail of my new car with me!! Thank you! over every detail of my new car with me!! Thank you! More
by Dave8830
October 17, 2021
Sam Ibrahim is just amazing. He went above and beyond to help me. I had very positive experience. help me. I had very positive experience. More
by Basim Mikhail
October 16, 2021
The brothers were a great team and very hospitable, answered questions to the best of their knowledge answered questions to the best of their knowledge More
by ALAINMIKAM
Verified CustomerOctober 16, 2021
Aaron was awesome for me. He did me a huge favor of holding the car for me so I could take a look at it. Had everything in order for us when we got there (drove 100 miles). We were In a pinch and Aaron holding the car for me so I could take a look at it. Had everything in order for us when we got there (drove 100 miles). We were In a pinch and Aaron and metro Toyota helped us out. We love this dealership and the customer service. More
by szar0822
Employees Worked With
October 16, 2021
Robert Saponari , my sales contact did a wonderful job. In this difficult time, he made waiting for my car an easy experience. Thank you Robert. Ryan Schneider was the Business Managerial I met on t In this difficult time, he made waiting for my car an easy experience. Thank you Robert. Ryan Schneider was the Business Managerial I met on the day I picked up the car. He was through in his explanations and answered all of my questions. I have been purchasing my cars at Metro Toyota since 1985. I have returned because of the sales staff and the service staff. More
by Spiesjs
October 16, 2021
Ramona was very knowledgeable, respectful and helpful. Finance went exceptionally well. Honest and straightforward. My experience was very positive. I will be back for my next purchase. Finance went exceptionally well. Honest and straightforward. My experience was very positive. I will be back for my next purchase. More
by nestorluke70
October 16, 2021
Brandon was extremely easy to work with and very responsive to my calls and texts. Will definitely be back in the future just for his customer service skills responsive to my calls and texts. Will definitely be back in the future just for his customer service skills More
by chimmychengaz
Employees Worked With
