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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,584 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present ...
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,584 reviews

December 07, 2023

Ramona was great to work with! She made the car buying process easy and stress free. More

by Kayla L
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

Kayla, Thank you for the review! Your kind words made our day. We are so glad to hear that Ramona and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

December 07, 2023

They were great to work with. They took the time to explain things well and answered all my questions. More

by kbsimmons200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

December 06, 2023

We had a great experience! Everyone was patient and very helpful. We are very pleased with our new van and our purchase experience. More

by Catembrandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

December 06, 2023

Sam was super helpful and answered all my texts and questions in a timely manner. He was a pleasure to work with More

by mbkurtz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

December 05, 2023

Purchased a RAV4 and Sam was the greatest salesman my wife loves the vehicle thanks. More

by Jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

Jose, Thank you for the business, It wonderful to hear that you were treated so well. Sam works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

December 05, 2023

Most attentive and helpful. I have been dealing with Metro Toyota for quite a few years having purchased and leased 6 vehicles over the years. More

by SBATAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 05, 2023

People there are super friendly and very knowledgeable. Service there is top notch. I would recommend anyone to go there. More

by Barjoinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

December 04, 2023

We have bought or leased seven vehicles from this dealership. We are very pleased with sales people, they are very professional and knowledgeable. You are treated like family there. More

by F.pierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service at Metro Toyota is so important to us, and we are glad that Jim and Justin's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

More
December 04, 2023

I have been purchasing Toyotas since 1998. Every purchase I made was a showcase display, I made a mistake once and purchased Lincoln navigator 2023, it was a big mistake. I came back to Toyota More

by wallysaleh325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that Ken and our Team at Metro Toyota went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

December 03, 2023

My husband and I have been customers of Metro Toyota since the mid 70s both for purchases and service, in spite of living within walking distance of another Toyota dealership. We have always had good e More

by jjdenham
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree - Jim is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

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