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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

October 01, 2021

Great team to work with! Answered all of our questions in a fast timely manner. More

by ebabulski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 02, 2021 -

Victory Toyota of Brook Park responded

Ebabulski, Thank you for your kind words about our team and for choosing Metro Toyota! We strive for all of our team members to have a strong knowledge base and be highly efficient. Congratulations on your new purchase!!! Let us know if you need anything. Stay safe and Happy Driving, Metro Toyota Customer Care Team

October 01, 2021

Very friendly and professional service. I am a returning customer for a reason. They make the buying process easy and comfortable. You will leave satisfied with your purchase. CAP is one of my favorites! Am More

by Monemitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 02, 2021 -

Victory Toyota of Brook Park responded

Monemitch, Thank you for your kind words about Gary "Cap" Capper and for choosing Metro Toyota. We appreciate your loyalty and congratulations on your new purchase. Let us know if you need anything! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

September 30, 2021

Phenomenal customer service, excellent to work with, drove off with my new car within 45 mins of entering the dealership. I highly recommend you purchase your next vehicle from Metro Toyota. Thanks agai More

by PL07212845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lombardo
Sep 30, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

September 29, 2021

From my first call with Abby, to the sales process with SAM, and even in the financing…. It was made easy for me. I live 250 miles away and everything they told me happened. I enjoyed talking with them a More

by Jag6526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 29, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Sam Ibrahim loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

September 29, 2021

Great experience, CAP came in at 5pm on his day off just to get me a set into my new Silverado. He made buying a new vehicle easy and straightforward. Craig was great to deal with too, very friendly and kno More

by ZPThomas97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Craig Budziak
Sep 29, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

September 29, 2021

Couldn't have had a more pleasant or easy buying experience. Gary "Cap" Capper was on top of our purchase the entire time and continued to make sure we were up to speed every step of the way. We dro More

by erikamaried3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Sep 29, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

September 28, 2021

Me and my spouse have struggled getting a car. Been to multiple dealerships and were treated like kids and no patience at all. Gary took his time to listen to us and our situation. Advised us with all hon More

by Jorge Marquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Sep 28, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

September 28, 2021

Anastasia was awesome thru the whole process. I’d work w it h her again in a heartbeat. More

by Cabin Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Anastasia Kaluszyk loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

September 28, 2021

Agradecida con los servicios.sus empleados muy amables y respetuosos. Muy conforme con todo, gracias More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. 

September 28, 2021

No non sense straight to the point they seemed. Very honest and they did what they siad treated me with respect and were able too wander all my questionso More

by MIKETHECONSTRUCTIONGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Sep 29, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

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