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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
September 22, 2021
Chris and the whole team were excellent. We downside from a camray to a corolla and we love it from a camray to a corolla and we love it More
by K.COMAL62@hotmail.com
Verified Customer
September 22, 2021
The team made my car buying experience a breeze. The trade in process was great too. Recommend working with them and they’ll certainly be my first call when looking for my next Toyota. trade in process was great too. Recommend working with them and they’ll certainly be my first call when looking for my next Toyota. More
by Phoef814
September 22, 2021
Such an amazing experience! Cap helped me with the whole process from start to finish. The car is amazing and I’m so grateful for this experience. process from start to finish. The car is amazing and I’m so grateful for this experience. More
by Nya
September 21, 2021
I asked to see damage to fuel tank. I was told the truck bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly contacted the service representatives or the assistant service manager. Overall terrible experience and I hope I'll never have to deal with them again. Sincerely, William Pope More
by BILL5419
September 21, 2021
Aarón is a very kind, courteous and professional salesman. I like working with him. He was very hionest in telling me that he wasn’t accustomed to working with new cars. salesman. I like working with him. He was very hionest in telling me that he wasn’t accustomed to working with new cars. More
by MATSPAN
Employees Worked With
September 21, 2021
Ken was super easy to work with, an awesome guy I told him the situation I was in and wanted to see if it was possible to work out a deal. He was able to work a deal for me hassle-free and it was a great him the situation I was in and wanted to see if it was possible to work out a deal. He was able to work a deal for me hassle-free and it was a great deal that a few other Toyota dealerships were not able to work with me with. He is also very responsive through text and always was keeping me updated on where we are at in the process. I would love to work with Ken and the Metro dealership if I have the opportunity too. Thank you. More
by mhorvat
September 20, 2021
Being a first time car buyer, cap was a great person to run into to help my experience go so easy. Very helpful nice and efficient I would recommend 10/10! run into to help my experience go so easy. Very helpful nice and efficient I would recommend 10/10! More
by Mariyajakstas
Employees Worked With
Gary "CAP" Capper, Craig Budziak
September 20, 2021
I dealt with numerous Cleveland area Toyota dealers while I was looking for a 4Runner in this time of scarce vehicles. Metro Toyota was by far the best dealer to communicate with. The staff was friendly an I was looking for a 4Runner in this time of scarce vehicles. Metro Toyota was by far the best dealer to communicate with. The staff was friendly and tentative. One of the owners took time to approach and speak with me for general conversation. One last note that I liked, there was no dealership sticker placed on MY vehicle before I left. More
by Rob K
September 19, 2021
Best experience I have had buying a car. You guys are great! I cannot remember everyone's names. I know a gentlemen came to offer more for my Ford Escape and thanked me for my service as a first respon great! I cannot remember everyone's names. I know a gentlemen came to offer more for my Ford Escape and thanked me for my service as a first responder. I know the man who inspected my Ford gave the green light for increasing the trade-in value of my car. Sam IBrahim is not a typical salesman. He took time with me to explain what was going to happen at each step of the process. The man who thanked me from finance thanked me for what I do as a first responder and I was not expecting someone from a car dealership to take that extra step to ensure I was recognized-he said that the guy inspecting my trade-in gave the green light to increase my trade in value due to my being a first responder! Bob Albright was very efficient and we spent a lot of time together watching the blue wheel of xxxx on his computer screen! But he had more ways to work around the slowness of his computer and after some time, all paperwork, explanations and final adjustments were made-thank you Bob! Sam ended his night telling me about the features of the computer system of the car-a lot to go over! I love the car. Thank you everyone for your help and giving me a great deal during a difficult time due to shortages and higher costs. If there is anyone I forgot or could not find your name--thank you soooo much! My first Toyota. My first deal with a Toyota dealership. I cannot be happier!!! More
by Maxim62
