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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
September 10, 2021
Robert S. was amazing to work with, made me feel like family!! So kind to me even after many missed appointments on my behalf and was always patient! Had a great energy and love for getting people into t family!! So kind to me even after many missed appointments on my behalf and was always patient! Had a great energy and love for getting people into their right vehicle!! Thank you!! More
by Rwhite46
Employees Worked With
Robert Saponari, Craig Budziak
September 09, 2021
Sam is a pleasure to do business with. He made finding a new car very easy. He was so helpful explaining all of the technical issues with the car (computer) and answered all of my questions. This is not the new car very easy. He was so helpful explaining all of the technical issues with the car (computer) and answered all of my questions. This is not the first car I’ve purchased with Sam, nor will it be the last. More
by Sugar Free
September 09, 2021
Wonderful staff. Brandon S was so warm and welcoming from the moment we got to the dealership. I could not have asked for a better experience the moment we got to the dealership. I could not have asked for a better experience More
by bmaddern
September 09, 2021
It was great working with Jim Greenfield .Very helpful, kind and reliable. The whole leasing process went smoothly, and my experience with Metro Toyota has been a pleasure. kind and reliable. The whole leasing process went smoothly, and my experience with Metro Toyota has been a pleasure. More
by Robinpitrone313
Employees Worked With
September 09, 2021
Ramona is simply the BEST! She truly cares about the customer and their experience. She goes above and beyond to help and make sure the customer leaves happy. customer and their experience. She goes above and beyond to help and make sure the customer leaves happy. More
by joesyze
Employees Worked With
September 09, 2021
Ken was easy to deal with and very helpful. Deal was very quick and easy. We did some of it over the phone but was in and out is less than an hour. very quick and easy. We did some of it over the phone but was in and out is less than an hour. More
by Dhurt2002
September 09, 2021
My husband and I had a great experience shopping for a new family vehicle and would highly recommend Ken and Metro Toyota to friends and family. new family vehicle and would highly recommend Ken and Metro Toyota to friends and family. More
by anoboyle
September 08, 2021
Brandon Sutton was such a great person to work with.He Brandon Sutton was such a great person to work with. He took time to explain the details of leasing a car. I would go back to him again. Brandon Sutton was such a great person to work with. He took time to explain the details of leasing a car. I would go back to him again. More
by gslus
September 08, 2021
My experience was awesome! Ramona was the BEST to work with!! Not only did she help me with the entire process, she is made me feel like family! She is very professional, efficient, empowering, knowledgea with!! Not only did she help me with the entire process, she is made me feel like family! She is very professional, efficient, empowering, knowledgeable about the industry /products and made me feel like I was working with a friend instead of a salesperson. Ramona genuinely cares about the people she works with! She takes time to get to know you AND what’s most important to you with your vehicle. It was really fun working with her and something like buying/leasing a car can seem daunting, she made it something I look Forward to! I also Had the pleasure of working with Barry— who helped me 3 years ago when I came to metro Toyota. Like Ramona and everyone at metro Toyota, he treats you like family!! He was so helpful and cares about what’s best for you and your next step with your vehicle. More
by Jenn A
Employees Worked With
Other Employees :
I worked worked with a finance team member, I think Her name was Dawn- She was awesome!!!!!
September 07, 2021
The seller treated me with respect in this trying time. He saw I was a customer with respect and treated me accordingly. I enjoy my car a ton He saw I was a customer with respect and treated me accordingly. I enjoy my car a ton More
by r.kolk
Verified Customer
