Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,555 reviews
August 21, 2021
The sales experience was excellent and I couldn’t be happier with that service. I was very surprised to be dismissed when I brought in my brand new 2021 Highlander due to an abnormal whistling noise co happier with that service. I was very surprised to be dismissed when I brought in my brand new 2021 Highlander due to an abnormal whistling noise coming from the driver side exterior when speed exceeds 35 miles per hour. I was told several people drove the vehicle and did not hear the noise. I picked the car up and heard the noise again immediately and every time I drive the car thereafter. It’s very frustrating to purchase a new Toyota vehicle with such a great reputation and have to be aggravated every time I drive it and be led to believe it does not exist. Research online indicates this is a known issue with the 2021 Highlander which only adds to my frustration. More
by CBENTIVE2003
Verified CustomerEmployees Worked With
August 20, 2021
My experience with metro Toyota was by far the best car buying experience I’ve ever had. I would definitely recommend them to family and friends. buying experience I’ve ever had. I would definitely recommend them to family and friends. More
by MGCCRX
August 20, 2021
They were super helpful and friendly, Robert was awesome. I was getting my first car in my name and he made the process very simple and got me excited about my car. I appreciate all his help and guidance imm I was getting my first car in my name and he made the process very simple and got me excited about my car. I appreciate all his help and guidance immensely. I loved that he showed and explained all the functions of my car before I left, it put all my nerves at ease. Thank you Robert! More
by briannagilbert1995
Employees Worked With
Robert Saponari
August 20, 2021
I came back to Tony for a third time. He has been excellent in helping me look for the best deals since 2015! Each lease fit exactly what I was looking for at the time! excellent in helping me look for the best deals since 2015! Each lease fit exactly what I was looking for at the time! More
by Emily.pimentel94
August 20, 2021
Phenomenal customer service, pleased with the service. Brandon did a great job explaining everything and taking us through the process. Very satisfied with my truck Brandon did a great job explaining everything and taking us through the process. Very satisfied with my truck More
by jayemery25
Employees Worked With
August 20, 2021
The people were very professional. Since , my visit there , I have driven about 800. miles . My vehicle is saying maintenance require. If I was aware of that I would had the service done there also. Pl there , I have driven about 800. miles . My vehicle is saying maintenance require. If I was aware of that I would had the service done there also. Plan to visit there soon as I get back in Town More
by Tyrone.neal
August 20, 2021
Have bought numerous cars from Metro always first class service. Robert is very nice to work with love my new car. Dealership is always willing to work with customer which I appreciate. service. Robert is very nice to work with love my new car. Dealership is always willing to work with customer which I appreciate. More
by meme
Employees Worked With
Robert Saponari, Craig Budziak
August 19, 2021
Very professional . Excellent customer setvice . Definitely would refer friends and relatives in the future .. Ryan Schneidet in finance department was efficient and timely in processing the loan Definitely would refer friends and relatives in the future .. Ryan Schneidet in finance department was efficient and timely in processing the loan More
by Michael.geletka
August 19, 2021
Both Chris’ were very nice to work with. Thank you very much for helping me out! much for helping me out! More
by Lousabo77
