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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
August 06, 2021
A friendly staff great customer service. I highly recommend Metro Toyota. I have bought several cars from them. I send all of my friends there They have great customer service just like I did. They t recommend Metro Toyota. I have bought several cars from them. I send all of my friends there They have great customer service just like I did. They treat you like family and Metro Toyota. More
by bikems.mb
Verified CustomerEmployees Worked With
August 06, 2021
Very efficient and courteous. Always take our vehicles there and our son takes his to Metro! We trust them! Thank you for making our life’s easier. there and our son takes his to Metro! We trust them! Thank you for making our life’s easier. More
by rnbwcop
Employees Worked With
August 06, 2021
Metro, did work on my truck. Charged double the price of any other Toyota dealer. Then go meet with service manager. Wasted a hour & half of my time. Never will Toyota work on any of my trucks. Never will I any other Toyota dealer. Then go meet with service manager. Wasted a hour & half of my time. Never will Toyota work on any of my trucks. Never will I ever buy a Toyota or Lexus. I also own a 2005 Lexus. Metro worst customer ever. More
by Tmgraphics1
Employees Worked With
Ken
August 06, 2021
Vi sus videos en Facebook y me decidí pasar a cambiar mi carro y me lleve mi nueva Toyota RAV4. La experiencia fue muy buena y todos muy amigables. carro y me lleve mi nueva Toyota RAV4. La experiencia fue muy buena y todos muy amigables. More
by ramonmauras1998
Employees Worked With
Edgar Arevalo
August 05, 2021
Joe, was very nice and explained everything very well. He also let me know where the lounge area was located. The 5k service was completed pretty quick. also let me know where the lounge area was located. The 5k service was completed pretty quick. More
by mikekeys
Employees Worked With
August 05, 2021
I returned my car for service because I had a rear light out brake light it was taken care of immediately and very promptly I was very happy with the service it did not take long I think natural Toyota does out brake light it was taken care of immediately and very promptly I was very happy with the service it did not take long I think natural Toyota does a good job More
by WILLS10F11
August 05, 2021
Great salesperson (Cap) and excellent and thorough communication and service. Thanks for making this experience a positive one and rolling up your sleeves to get the job done! communication and service. Thanks for making this experience a positive one and rolling up your sleeves to get the job done! More
by Chris
Employees Worked With
Cap
August 05, 2021
Scott in service is Excellent !! He took a broken down traveler (me) far from home (Vermont) and got him back on the road as soon as possible !! Scott deserves a raise for his service abilities !! He is w traveler (me) far from home (Vermont) and got him back on the road as soon as possible !! Scott deserves a raise for his service abilities !! He is what I believe a professional customer service should be ! Give the man a raise !! More
by Marc
Employees Worked With
August 05, 2021
Loved it! They patiently worked with me to find the right car for me. I highly recommend them to anyone. Very friendly and understanding customer service! car for me. I highly recommend them to anyone. Very friendly and understanding customer service! More
by Markrobert78
August 05, 2021
Anastasia made the process of purchasing a new car so easy and fun! She is trustworthy, knowledgeable, and passionate about helping people find the perfect car for them. So happy with my new Rav4. Thank easy and fun! She is trustworthy, knowledgeable, and passionate about helping people find the perfect car for them. So happy with my new Rav4. Thank you Anastasia and Metro Toyota! More
by Amy
