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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

July 20, 2021

Very easy to drop off vehicle. Work was done quickly. Took 15 minutes for my car to be brought up though once I arrived to pick up. All in all I was very pleased. More

by Vlxpilot33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 19, 2021

Thank you so much for everything. Just l needed. Nice car and nice deal. I will recommend my friends. He is so kind and helpful More

by Bulentgy25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

Prompt and friendly service is why I use Metro . Scheduling the appointment was easy except I don’t enjoy listening to the introductory automated message in Spanish before I can continue in English. More

by Bozzman74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

My husband and I have always been happy with the service we receive. Everyone is very nice and helpful. My car is given back to me nice and clean. I refer my family to you when they need a car More

by DALEJOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry?
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

Excellent service. Robert got me in and out quickly, and efficiently. But, not before getting me in the exact car I had my eye on. Head to Metro for all car needs! More

by rowjimmyrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

Everyone was friendly and efficient! I was in and out in no time. I had all of my questions answered and know I can call back if I need anything else. More

by Pjcogar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

My first Toyota that I purchased was a 1981 Carolla. Metro has always had the best service department. My 2007 Highlander rides like new after being serviced by Metro dealership. Yes 2007. This is not More

by cinren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Kevin Steele
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

Yes already submitted everybody did an excellent job and very timely I recommend them to all of my friends. They did an excellent I will always go back to them More

by marc.nudelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne, Craig Budziak
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 19, 2021

Fair and upfront with pricing and information. No BS, which is what I wanted when it came to negotiations. Called me when my truck came in and waited till I got back from vacation to close the deal 👍 More

by jocol1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 18, 2021

No words no words no words ..make this survey easy to take why are you giving me work to do..no words no words no More

by Almidamba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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