Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,560 reviews

July 11, 2021

I had a strange warning message pop up on the touch screen to my 2008 Toyota Prius. The service department checked out the problem, seemed to identify a solution and get me out quickly and for a minim More

by HighMileageGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 11, 2021

Customer friendly, sales associate Ramona was very helpful and patient. Price of the car I bought was very decent compare to other dealerships I have been. More

by Enny.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 11, 2021

Personnel were professional, friendly, and knew their job. The time for service performed is what was expected. The only exception would be I had 70k miles and they did not ask if I wanted my transmissio More

by RFURILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 11, 2021

Recall was handled good(very good) plus a complementarywash. But other service check and price… 👎other provider price was 3times less , yet after check was fixed with no charge(one minute wo More

by LOGVYNYUKSHOPV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
??? do not remember
Jul 22, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

July 11, 2021

Great fast service, one year maintenance free.My Prius Great fast service, one year maintenance free. My Prius Prime had only 5100 miles at one year ownership and was given the 10000 mile maintenance one More

by FRANKMCZUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 10, 2021

Jim was great to work with. No pressure and he explained everything very well. Ryan was very thorough in explaining all the paperwork. Thank You All!!! More

by Jdolosich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry if I missed anyone
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Jim Greenfield & Ryan Schneider loved working with you and so did our team. We love the photo! See you next time! - Metro Toyota Customer Care Team

July 10, 2021

Purchasing our Toyota RAV 4 from Gary was an easy and pleasant experience from beginning to end. Gary is very knowledgeable and made the process stress free More

by amandah849
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 10, 2021

Aqui venimos con SuperEdgar10 para llevernos nuestro segundo auto ! Recommended to anyone that needs a car!. New and used cars of any prices .. good quality More

by g.sandra01
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. 

July 10, 2021

We really appreciated the professionalism and commitment of our salesman, Jim. We were waiting for our car to arrive and Jim kept in close communication with us. More

by Marybethkneisel
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Jim Greenfield loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 09, 2021

They were helpful and made the experience overall a pleasant one. We will be sure to recommend them to family and friends in the future. More

by lmk_22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

...
311
...