Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
June 28, 2021
Metro Toyota sets the bar across the board for a perfect customer experience. No pushy salespeople here just friendly knowledgeable staff. They really value loyalty( we’ve been a Metro Toyota customer for customer experience. No pushy salespeople here just friendly knowledgeable staff. They really value loyalty( we’ve been a Metro Toyota customer for over 20 years). Ken Konopka is extremely knowledgeable not only about the vehicle itself but in walking us through the whole process. He doesn’t try to push anything to you. Very helpful and he listens. His attention to detail is unparalleled going above and beyond every aspect. Thanks again for getting us into our 2021 Highlander! 😊🙏🚘 David and Laura Lecaros More
by David and Laura Lecaros
June 28, 2021
Very helpful and enjoyable time working with Anastasia. Was attentive to my needs and willing to go back and forth a bit on my trade. Would recommend. Was attentive to my needs and willing to go back and forth a bit on my trade. Would recommend. More
by Konner.reed1
Employees Worked With
June 28, 2021
I want to thank Jackie for most. Then I would like to I want to thank Jackie for most. Then I would like to thank Terry for being my sales agent. I never would’ve met Terry if it wasn’t for Jackie. This I want to thank Jackie for most. Then I would like to thank Terry for being my sales agent. I never would’ve met Terry if it wasn’t for Jackie. This is a great example of “teamwork makes the dream work”! More
by Eternallyelvis
Employees Worked With
Verified CustomerJune 28, 2021
As with a lot of dealerships there weren’t a lot of new cars available but they provided me with all of the options available as well as the new cars that were coming. Great dealership that I highly recomm cars available but they provided me with all of the options available as well as the new cars that were coming. Great dealership that I highly recommend! More
by Cif87
Employees Worked With
June 28, 2021
Aaron Andrews was a pleasure to work with. He made the entire process easy and stress free. I will recommend Metro to family and friends. entire process easy and stress free. I will recommend Metro to family and friends. More
by Llm
Employees Worked With
June 27, 2021
I had body side moldings put on my 2019 Highlander. It looks great! looks great! More
by Ron
Employees Worked With
June 27, 2021
Very kind and easy to work with! Would definitely go back to metro and Aaron for another vehicle in the future! I believe we were in and out of there in less than 3 hours! to metro and Aaron for another vehicle in the future! I believe we were in and out of there in less than 3 hours! More
by rashley
June 27, 2021
The sales and finance were wonderful. I was very disappointed with the vehicle. This was a certified toyota vehicle that I purchased and should have been up to the standards of Toyota’s certificatio disappointed with the vehicle. This was a certified toyota vehicle that I purchased and should have been up to the standards of Toyota’s certification. The tires and brakes were under what toyota recommends as part of the certification. The vehicle also did not get a alignment which was much needed. Had multiple places and people confirm this information. Having owned a dozen new and used Toyota’s, I am very surprised this was my experience. All the dealer said was that it was checked during the process and they thought it didn’t need tires and brakes. No alignment performed even though vehicle badly needed one. For the money i spent on the vehicle it should have been up to the standards Toyota is known for. More
by Jack
