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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
June 25, 2021
The tech I needed for part of my service doesn’t work on Tuesdays. What’s with that? Only one tech for camera work and no one has a camera problem on Tuesdays? Tuesdays. What’s with that? Only one tech for camera work and no one has a camera problem on Tuesdays? More
by GDCRATTY
Verified CustomerEmployees Worked With
June 25, 2021
Wonderful sales people, they try to get you the best deal and do not hassle you and do not hassle you More
by Shawnthegurl
Employees Worked With
June 25, 2021
They found the issue of what was causing my truck not to start, but caused an additional problem I didn’t have before I came I for service. start, but caused an additional problem I didn’t have before I came I for service. More
by UnsatisfiedCustomer
Employees Worked With
Michael Balis
June 25, 2021
Very good service.Associates did a very good job.I Very good service. Associates did a very good job. I would return again to Metro Toyota for service on both of the Toyota Camry that I own. Very good service. Associates did a very good job. I would return again to Metro Toyota for service on both of the Toyota Camry that I own. More
by ORIGINALBACH
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
June 25, 2021
Scheduled 12 mo. service for oil change etc. When I scheduled I had a concern about the SiriusXM and was told the accessory tech would be working. Upon arrival met with Mike Hana and told him the probl scheduled I had a concern about the SiriusXM and was told the accessory tech would be working. Upon arrival met with Mike Hana and told him the problem with the SiriusXM the album cover only displays while vehicle is in P park, when driving an album cover never displays. Even showed him photos examples. He dismissed this saying it was just what Sirius was sending. I mentioned that our previous Highlander did not do that nor does our Tacoma. I can have the engine on and in Park, scroll through channels and album covers display. As soon as I’m in Drive the album display is gone. If it works in Park it should work in Drive. We’ll travel to another dealership for a second opinion. More
by JSDETROW
Employees Worked With
June 24, 2021
My salesman was very nice and helpful, he worked with me and gave me the information I was looking for, Metro Toyota has always treated me well in the past, and this was no exception.A and gave me the information I was looking for, Metro Toyota has always treated me well in the past, and this was no exception.A More
by MARKL0962
June 24, 2021
They try to provide good service. I was surprised that I could not get my rotors turned at least once from the new stock rotors and was disappointed. But the cost of the job and the timely response was good could not get my rotors turned at least once from the new stock rotors and was disappointed. But the cost of the job and the timely response was good. I will come back. More
by rowick_68
Employees Worked With
Don't remember, good service
June 24, 2021
It's a fantastic place to get good deals for cars and Caps was very resourceful and wonderful from showing interest in the car till final purchase of the car. Caps was very resourceful and wonderful from showing interest in the car till final purchase of the car. More
by Sehomez
Employees Worked With
Gary "CAP" Capper
June 24, 2021
The work is Professionally done. The employeee are courteous, friendly, and knowledgeable. The service is reasonably priced. They pay attention to details and cleanliness. courteous, friendly, and knowledgeable. The service is reasonably priced. They pay attention to details and cleanliness. More
by LK
Employees Worked With
