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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

June 14, 2021

Ken help us a soon we come through the door. And he went to the extreme.He went sept by sept he was awesome. He is good saleman .Thanks Kem More

by Miguel Rios
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 13, 2021

Long time customer, usually very happy with sales and service. Had an issue during my most recent maintenance visit. Chris, the service manager, reassured me that the problem will be properly addressed. More

by DETTMERFAMILY4035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 13, 2021

The crew in service department was friendly and efficient. My car received the service that was needed and the wait time was minimal. I was pleased with the experience and would recommend Metro T More

by JPHUNTER06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 14, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 13, 2021

First experience leasing at Metro and Barry and Jim Greenfield could not have been more helpful and up front. I look forward to working with them again and will recommend that anyone go there. You won More

by Jfhubach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Jim Greenfield, Barry Greenfield, and Ryan Schneider loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 12, 2021

Loved Ken and Sam, they are extremely helpful, answered all my inquiries, explained everything about the car and were always in contact with me to ensure everything was going as should be. More

by talasb95
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka and Sam Ibrahim loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 12, 2021

Have been going here for service for over 35 years. Dependable and trustworthy. Scott is great. I met Mike Thursday and he was polite and explained things well More

by SIERRAJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Scott Barrier and Mike Hana loved working with you and so did our team. Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 12, 2021

From beginning to end these men in the used car department were phenomenal. I was incredibly pleased working with them to get the new vehicle I purchased. More

by KassPi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

June 12, 2021

Es cuhe de Carlos por vía de un amigo que me dio Muy buenas referencia de el es buen vendedor y atento tiene buena combinación More

by elvisarr30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. - Metro Toyota Customer Care Team

June 11, 2021

Jim and everyone at Metro Toyota were very kind, welcoming and helpful throughout the entire process. Never felt any sort of pressure which is why I chose to come back and sign up for another lease More

by Hfrances11
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Jim Greenfield loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 11, 2021

Metro was great fantastic, the sale represented Polite very caring about our situation continue to stay patient stay in touch with us and yes I would recommend friends to Metro Toyota More

by KEITHBWILLIAMS1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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