Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,610 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,610 reviews
June 09, 2021
This was not my first experience at metro Toyota.. it was however my best. My sales agent was completely patient and accommodating. After a lot of back and forth and indecision on my part, we finally f was however my best. My sales agent was completely patient and accommodating. After a lot of back and forth and indecision on my part, we finally found the right car. I couldn’t be happier with it.... She was also a lot of fun and has a great sense of humor. My Finance agent (grandson of the founder), was also easy going and accommodating... and also pretty fun to deal with... over all, I was completely satisfied with my experience at MetroToyota, and I’m sure ill go back for my next vehicle purchase. More
by dcook42
June 09, 2021
Folks are friendly, seem fair. I trust Barry Greenfield and Metro hence the reason I drive from Mentor past Classic to buy ans service all of my vehicles. and Metro hence the reason I drive from Mentor past Classic to buy ans service all of my vehicles. More
by John Lynch
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan
June 09, 2021
The employees were great! My van was ready to go in less than an hour. I highly recommend get your car serviced here. Thank you! than an hour. I highly recommend get your car serviced here. Thank you! More
by Bidak317
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
June 09, 2021
I always appreciate taking my car there for service. The employees are very friendly and professional. I would definitely buy a new car from there again. employees are very friendly and professional. I would definitely buy a new car from there again. More
by STAUFFERD
Employees Worked With
Maggie Colan
June 09, 2021
The service team replaced my flat tire with a large nail in it and used my spare tire in the trunk to replace it. They had my car washed for me and returned the "donut tire" to its compartment in the trunk, in it and used my spare tire in the trunk to replace it. They had my car washed for me and returned the "donut tire" to its compartment in the trunk, all at no charge as I provided my own tire. They did a wonderful job. More
by Mary Lou Walsh
Employees Worked With
I don't know who the people were who fixed my tire.
June 08, 2021
Only place I will go to just fantastic. I got a oil change, tire rotation, a back wiper blade and a car wash for 64.00. Mr Balis stated I did not need the more expensive oil change that was cool.👍 change, tire rotation, a back wiper blade and a car wash for 64.00. Mr Balis stated I did not need the more expensive oil change that was cool.👍 More
by BOBRolfe1
Employees Worked With
Michael Balis
June 08, 2021
This was my first experience with Metro Toyota. Aaron was very helpful and respectful during the buying process. I am already recommending Metro Toyota to another friend. was very helpful and respectful during the buying process. I am already recommending Metro Toyota to another friend. More
by jim.razzante
June 08, 2021
we worked with Aaron and he was very accommodating and pleasant to work with. everyone at the dealership was attentive and professional. I would recommend to my network. pleasant to work with. everyone at the dealership was attentive and professional. I would recommend to my network. More
by konczol
June 08, 2021
Arrived an hour early-they took me right away. Unfortunately this was a repeat problem with the cable detaching for my rear seat release to allow the seat to lay flat. They were done in about an h Unfortunately this was a repeat problem with the cable detaching for my rear seat release to allow the seat to lay flat. They were done in about an hour-reattached the cable and I was on my way. And it was at no charge for which I was grateful! More
by LC
Employees Worked With
June 08, 2021
Great experience very happy with this professional and customer friendly business and service. Never thought I would be buying a car that day. Thank for the call to check on my options available customer friendly business and service. Never thought I would be buying a car that day. Thank for the call to check on my options available More
by FLYMEN99
