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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
May 25, 2021
Ken is very helpful, knowledgeable and wants the best for his clients. His patience is overwhelming. Everyone we have met at Metro are very kind. his clients. His patience is overwhelming. Everyone we have met at Metro are very kind. More
by Kathyo
Employees Worked With
May 25, 2021
Very polite , friendly and thrust full explain to costumer every single datail of the investment. Works with the budget of costumer and is been a very good experience woks with Aaron . costumer every single datail of the investment. Works with the budget of costumer and is been a very good experience woks with Aaron . More
by Sam barillas
Employees Worked With
May 24, 2021
I've been going here since 1979 for all my cars. Salesman was very efficient & great to work with, Chris Ollar. I always have had a great experience 2 Metro Toyota. was very efficient & great to work with, Chris Ollar. I always have had a great experience 2 Metro Toyota. More
by jusdoodle
Employees Worked With
May 24, 2021
I've been to many dealerships, Metro Toyota has to be at or near the top of that list. Very cool place, people, attitude, appearance...everything you could ask for. or near the top of that list. Very cool place, people, attitude, appearance...everything you could ask for. More
by Sam
Verified CustomerMay 24, 2021
I have been coming to Metro Toyota for years, but this latest service call was not great. I sent my daughter in with her care to have a recall done and to look at the power window not operating. $135 char latest service call was not great. I sent my daughter in with her care to have a recall done and to look at the power window not operating. $135 charge for diagnostic. then told that the window repair was and additional $950 and no guarantee that it would be fixed. that doesn't seem like a great answer an it certainly is a very costly estimate to repair 1 power window! disappointed. More
by bigdadyc64
Employees Worked With
Do Not have the name
May 24, 2021
Vine por recomendación de un conocido, y la verdad fue muy buena, me a tendieron muy bien, el joven edgar tuvo mucha paciencia y nos ayudo a lograr la mejor decisión. muy buena, me a tendieron muy bien, el joven edgar tuvo mucha paciencia y nos ayudo a lograr la mejor decisión. More
by jasibela85
Employees Worked With
Edgar Arevalo
May 24, 2021
Brought in my wife's auto for an unscheduled front end emergency repair. I was informed it would require at least 2 hours to determine the damage. Waited in the customer room. Two hours later I got the ve emergency repair. I was informed it would require at least 2 hours to determine the damage. Waited in the customer room. Two hours later I got the vehicle back, the minor damage sustained fixed at no cost to her. And to my pleasant surprise the outside cleaned. Well, service as this keep us loyal to Toyota More
by EHERMAN960
Employees Worked With
Unable to
May 24, 2021
Had such a good experience with Mike F. Coming from out of state was super nerve wrecking making such a big purchase on something I’d never seen in person. Mike was very accommodating with pictures and the of state was super nerve wrecking making such a big purchase on something I’d never seen in person. Mike was very accommodating with pictures and the cool frame camera. Closing was quick and seamless. Def would recommend. More
by Brittany.hood87
Employees Worked With
May 24, 2021
I came to the Toyota dealer for an oil change and tire rotation and asked that the battery be checked. I had a past experience with a previously owned Camry in which I had the car in for a similar check. rotation and asked that the battery be checked. I had a past experience with a previously owned Camry in which I had the car in for a similar check. After I left the dealership I went to eat and found the battery was dead when I returned to the car. I called the dealership and was told to have it towed in. I could not do that because my husband was in the hospital and wanted to get to him. So I called AAA and they came out and replaced the battery for me. The timeline this time was about the same, i.e., between 4-1/2 and 5 years. The service technician told me that the battery was weak and had it replaced. Otherwise the amount of time for service was satisfactory. More
by LVEGAS10@AOL.COM
Employees Worked With
May 24, 2021
I had a great experience at Metro. I was greeted right away by Robert Saponari. He told me what they had in stock asked me what I was looking for and got me exactly what I wanted out the door. away by Robert Saponari. He told me what they had in stock asked me what I was looking for and got me exactly what I wanted out the door. More
by Pcoulter
Employees Worked With
Robert Saponari
