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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

May 22, 2021

Let's see, first guy to greet me is one of those sales guys that comedians lampoon. I've never see so much bull and smoke! And he didn't know his product! I drop a wad of cash on brand new Supra; I'm s More

by SMPEPLIN3
Customer Service
Recommend Dealer
No
Employees Worked With
Ken Konopka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari, Christopher Lombardo
Jun 02, 2021 -

Victory Toyota of Brook Park responded

Hello, We apologize for your experience and would like to get to the bottom of this. Please reach out to our Sales Manager, Chris Lombardo at 216-267-7000 ext 130 to discuss this, thank you. - Metro Toyota Customer Care Team

May 22, 2021

Easy, in and out, right product as advertised. I didn't sense any bologna here. It mattered that this was straightforward. Allen was direct, friendly, and competent. Thanks for a good visit! More

by Charles.r.stehlik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Our team loved working with you. See you next time! - Metro Toyota Customer Care Team

May 21, 2021

Después de ver los videos de Superedgar y después de que unos amigos me refirieron vine a verlo y me lleve el Corolla que tanto quería!! Recomendado More

by Keylalynette4
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
May 24, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. - Metro Toyota Customer Care Team

May 21, 2021

Mike “English” was very helpful when picking out my car. I appreciate it! Ryan was also pleasant and helpful in finance. Thank you both for everything! More

by KCODDING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. "English" Mike and Ryan are great! - Metro Toyota Customer Care Team

May 21, 2021

My experience with Metro Toyota was great, the first time I walked in, Mr. Robert Saponari greeted me and asked if he could assist me and he spent over an hour and a half, at least asking me questions to get More

by SSR JonesT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Craig Budziak
May 26, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Robert loved working with you and so did our team.Thank you for coming in and for your business. - Metro Toyota Customer Care Team

May 20, 2021

We’ve had the best experience we experienced ever Sam was one of the best dealers we dealt with we’ve been with him for the last five years and more to come we appreciate his customer service his experience More

by mazqamhawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. This is the exact experience we strive for every day! Sam loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 20, 2021

Chris got me in and out. Pleasure to work with and knowledgeable. I told him what I wanted and he gave me options in 10 minutes. Solid guy! More

by Devoncollins1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

May 20, 2021

Everyone made the process so easy and fast! This was the best experience we have had buying a car. Gary (CAP) reviewed everything he thought we should know about the car we were buying and made sure everyth More

by estoneman85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 19, 2021

Terry was efficient, friendly, knowledgeable, and very helpful with our transaction. I very much appreciated his professionalism and ability to help us complete our vehicle purchase. More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Terry loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 19, 2021

Aquí vengo a Metro Toyota con Superedgar que me ayudo a llevarme el Toyota Camry que me gustó. Me recomendó un familiar y solo venía a ver los carros y me fui montada! Recomendado . More

by acevedonicole41
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
May 24, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. - Metro Toyota Customer Care Team

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