Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,553 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,553 reviews
Verified Customer
April 28, 2021
Tony was very knowledgeable and so helpful. Thought buying a car was going to be a stressful experience, but everyone there made it a wonderful and I’m loving my brand new car. Thank you!! buying a car was going to be a stressful experience, but everyone there made it a wonderful and I’m loving my brand new car. Thank you!! More
by JENMETZ1111
April 27, 2021
Ramona and Bob were excellent to deal with. Quick service and no pressure! Didn’t feel like I had to buy a car but was sold a car in a positive manner! and no pressure! Didn’t feel like I had to buy a car but was sold a car in a positive manner! More
by dimalevin
April 27, 2021
Had a great experience first time car lease friendly sales staff very helpful and I enjoy my Toyota Tacoma and an extremely happy. Thanks Metro Toyota sales staff very helpful and I enjoy my Toyota Tacoma and an extremely happy. Thanks Metro Toyota More
by asburylucas
Employees Worked With
Other Employees :
Christopher Lombardo
April 27, 2021
It was a pleasure doing business with Metro Toyota. Anastasia made the whole process very smooth with my first lease. They also gave me a fair price for my 2008 trade in. Very friendly staff Anastasia made the whole process very smooth with my first lease. They also gave me a fair price for my 2008 trade in. Very friendly staff More
by PeteA
Employees Worked With
April 27, 2021
Brandon was personable, a pleasure to work with and knowledgeable. As a result we purchased the car that was just right for us. My car was ready when I arrived and Brandon spent a lot of time orientat knowledgeable. As a result we purchased the car that was just right for us. My car was ready when I arrived and Brandon spent a lot of time orientating me to new technology until I felt comfortable. More
by Jan
April 27, 2021
Nothing bad to say about the salespeople or the employees. They had great customer service and everyone was friendly asking if they could help me or of I had been helped. The salesperson I worked w employees. They had great customer service and everyone was friendly asking if they could help me or of I had been helped. The salesperson I worked with was very knowledgeable about my car and asked me what my must haves were for a car. The paper work was mad easy to understand and was done in a timely manner. A great experience for a first time car buyer! More
by Greenym
April 27, 2021
Scott Barrier was very welcoming and explained exactly what they were planning to do. We felt very comfortable as we waited for our car to be ready. what they were planning to do. We felt very comfortable as we waited for our car to be ready. More
by nancykitay
Employees Worked With
April 27, 2021
Everybody was very professional at the dealership. Mrs. Kaluszyk went out of her way to be helpful.She was also extremely patient. Overall I had a very satisfying experience and I plan to do business with Kaluszyk went out of her way to be helpful.She was also extremely patient. Overall I had a very satisfying experience and I plan to do business with Metro Toyota in the future. More
by evamatadomo
April 27, 2021
A close knit organization working closely as a family to provide an outstanding car buying experience! The sales team along with the Finance Department were friendly, reasonable and extremely helpful! provide an outstanding car buying experience! The sales team along with the Finance Department were friendly, reasonable and extremely helpful! More
by Mchenrywill
Employees Worked With
