Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,551 reviews
April 21, 2021
I brought my car in for an oil change, tire rotation, fluid topoff. The waiting area was very pleasant, the employees were accommodating and the service was timely. fluid topoff. The waiting area was very pleasant, the employees were accommodating and the service was timely. More
by monaleelu
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Chris Shillinger
April 21, 2021
Great reliable and friendly service. I would highly recommend to others. And also consider the dealership for our next purchase next year. Thank you for the service. recommend to others. And also consider the dealership for our next purchase next year. Thank you for the service. More
by donfisher6464
April 21, 2021
Buying my RAV4 was quick and easy. Plenty of financing options, upfront pricing, attentive sales staff. I got a new vehicle that is safe, comfortable, reliable, and affordable. options, upfront pricing, attentive sales staff. I got a new vehicle that is safe, comfortable, reliable, and affordable. More
by HLLANY
April 21, 2021
My visit was fast, efficient and identified a problem that i was struggling figuring out. courteous and did the work as expected, cost was reasonable that i was struggling figuring out. courteous and did the work as expected, cost was reasonable More
by S.L.COLLINS2
Employees Worked With
April 21, 2021
Great customer service. Romana was great to work with. Will recommend to family and friends. Love my new car thank you Ramona. Til next time. Will recommend to family and friends. Love my new car thank you Ramona. Til next time. More
by ADEEBE.MANSOUR
April 21, 2021
My experience with Metro Toyota was awesome. I enjoy my 2018 Toyota Corolla SE. Sam Ibrahim from sales was very patient and informative with my questions. Thank You! Karin Milli 2018 Toyota Corolla SE. Sam Ibrahim from sales was very patient and informative with my questions. Thank You! Karin Milli More
by TOOLS25
Employees Worked With
April 21, 2021
My experience was nothing less than amazing. Sam was so informative, kind, and knowledgeable about the vehicle that I was interested in. Although it was a busy Saturday in the showroom, Sam was readily ava informative, kind, and knowledgeable about the vehicle that I was interested in. Although it was a busy Saturday in the showroom, Sam was readily available to assist me. I was test driving a car in no time. I called Sam later that day to let him know I would be returning on the following Monday to purchase. On Monday, Sam made purchasing the vehicle seemless and efficient! Loved his customer service! I would definitely recommend Metro Toyota for your next purchase and ask for Sam!! You won't be disappointed in the quality service!! More
by Kristy B.
Employees Worked With
April 21, 2021
Aaron was very helpful an answered all of my questions. He was honest and made the experience seamless! I highly recommend seeing Aaron if you are interested in purchasing a vehicle! We are very satisfi He was honest and made the experience seamless! I highly recommend seeing Aaron if you are interested in purchasing a vehicle! We are very satisfied with our decision to see Aaron! More
by aldencrystal
Employees Worked With
April 20, 2021
Jenice made sure my appoint was set and I was comfortable. “Cap”found the car I was looking for quick and even stayed late for me. Bob also stayed late to make sure I had the proper financing. Th comfortable. “Cap”found the car I was looking for quick and even stayed late for me. Bob also stayed late to make sure I had the proper financing. Thank you all for you help!!!! More
by Shawnti.ross
