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Victory Toyota of Brook Park
Brook Park, OH
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,550 reviews
April 09, 2021
I was very impressed with the time Robert Saponari spent explaining the features of the RAV 4. He was well-informed. He wanted to be sure I understood everything....but assured me that if I had any questi explaining the features of the RAV 4. He was well-informed. He wanted to be sure I understood everything....but assured me that if I had any questions, I could call him. This is the second car I've purchased from Metro Toyota. Very pleased! More
by bdobay
Employees Worked With
Robert Saponari
April 08, 2021
The salesman was courteous and professional. I appreciated his honesty and direct answers to all my questions. He made my wife and I feel comfortable.. appreciated his honesty and direct answers to all my questions. He made my wife and I feel comfortable.. More
by dfrantz
Employees Worked With
Robert Saponari
April 08, 2021
Brandon Sutton was our product Specialist and was charming. He missed lunch and never diverted from the task. He then set us up with Dawn Bell who was grace under fire as she was learning a new soft charming. He missed lunch and never diverted from the task. He then set us up with Dawn Bell who was grace under fire as she was learning a new software!! We left the dealership with a smile on our face. More
by robt.remington62
Employees Worked With
April 08, 2021
Poor communication with customer. Took car in for check after light came on (and the light came on after transmission repair). They requested to keep car overnight and that was fine. Did not get an update after light came on (and the light came on after transmission repair). They requested to keep car overnight and that was fine. Did not get an update for until I called for an update, which was 2 weeks later. They did the same when it came to my transmission I had to call them after a week to get an update. More
by XOXO329
Verified CustomerEmployees Worked With
Maggie Colan
April 08, 2021
Vi a SuperEdgar por facebook, me dijo que comprobantes necesitaba y vine a verlo para lleverme un corolla certificado! El que necesite carro vengan a verlo. necesitaba y vine a verlo para lleverme un corolla certificado! El que necesite carro vengan a verlo. More
by ivaneliz.cordero19
Employees Worked With
Edgar Arevalo
April 08, 2021
Terry made the whole process easy and found us what we wanted, got it for the priced we wanted, no high pressure. He was great. wanted, got it for the priced we wanted, no high pressure. He was great. More
by jvarlamos
Employees Worked With
April 08, 2021
Romona Plumlee is a Five Star sales person. Dealership professional and very helpful. Wonderful experience. Will recommend to others! Romona is the best and goes above and beyond to be helpful. Chris professional and very helpful. Wonderful experience. Will recommend to others! Romona is the best and goes above and beyond to be helpful. Chris Lombardo is very pleasant and was professional and helpful. More
by bgeorgeff729
Employees Worked With
Other Employees :
Christopher Lombardo, Chris Shillinger
April 07, 2021
Terry and Bob, both excellent and professional, a pleasure to work with: very amicable and knowledgeable. One disappointment: Bob was left 2 voicemails the afternoon we came home, never returned our pleasure to work with: very amicable and knowledgeable. One disappointment: Bob was left 2 voicemails the afternoon we came home, never returned our calls. More
by DD
April 07, 2021
I just purchased a 2018 Tacoma TRD Sport, Access cab in Inferno Orange. It was just what I was looking for, being a one owner, low mileage, regularly serviced and accident free. Gary (Cap) Capper was great Inferno Orange. It was just what I was looking for, being a one owner, low mileage, regularly serviced and accident free. Gary (Cap) Capper was great to work with. He was not pushy or arrogant so it made for a pleasant experience overall. Cap had it all cleaned up and had the fuel tank filled when we picked it up. He even cleaned my dirty license plates before having them installed on the like new truck. The paper/title work was smooth and pain free thanks to Robert Albright. We were in and out of there within a half hour. A pleasant experience from beginning to end. Thanks to all of the Metro Toyota team!! More
by gstringfield
