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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
March 28, 2021
I love Metro Toyota and always receive great service. All of the service people are extremely nice, helpful, and respectful. I will continue to buy and service my vehicles at Metro. of the service people are extremely nice, helpful, and respectful. I will continue to buy and service my vehicles at Metro. More
by ITTYBITAK
Verified CustomerEmployees Worked With
Maggie Colan
March 27, 2021
The metro Toyota car dealership was absolutely wonderful. The staff was very friendly and helpful with the whole process of buying a vehicle. Definitely will return! The staff was very friendly and helpful with the whole process of buying a vehicle. Definitely will return! More
by Muchewiczju29
Employees Worked With
March 27, 2021
Anastasia made me feel so comfortable and not pressured into buying my Corolla.She went out of her way to make sure I understood all the features the car had and even set up my contacts from my phone using into buying my Corolla.She went out of her way to make sure I understood all the features the car had and even set up my contacts from my phone using Bluetooth. I had my car as of tomorrow for 3 weeks and I love it. Everyone at Metro greeted me when passing by with a friendly hello. Ryan in finance was friendly and nice as we filled out the paper work.Not fake or overbearing to pressure me into buying extended warranties. I hope as time goes by I feel the same way. More
by PETRICHJANICE
March 27, 2021
Ramona was my dealer. Very kind and professional and enthusiastic. She was a pleasure to work with. I would definitely recommend this place to others! enthusiastic. She was a pleasure to work with. I would definitely recommend this place to others! More
by Devon.miller333
March 27, 2021
Can’t say enough about Tony. He goes above and beyond each time we buy a new car with him. We will continue to use Tony as long as he is working for Toyota each time we buy a new car with him. We will continue to use Tony as long as he is working for Toyota More
by N_mintz
March 27, 2021
All questions were answered thoroughly. Cap was also very welcoming and good to deal with. Overall we are very satisfied with the experience. Have shopped here before and would again. welcoming and good to deal with. Overall we are very satisfied with the experience. Have shopped here before and would again. More
by Luis
Employees Worked With
Gary "CAP" Capper
March 27, 2021
Edgar was absolutely great with me in getting the car I want!!! He was polite and patient with me in my decision making definitely made my experience purchasing a car nice and smooth! I was going to lease want!!! He was polite and patient with me in my decision making definitely made my experience purchasing a car nice and smooth! I was going to lease with Lexus but they dropped the ball and Edgar took real good care of me!! More
by chuchi_minano
Employees Worked With
Edgar Arevalo
March 26, 2021
I’ve been dealing (along with all my family) with Metro Toyota for over twenty some years. I’ve always had a great salesperson, ( thanks to Barry Greenfield) to help me with my lease. Ramona Plumlee was my Toyota for over twenty some years. I’ve always had a great salesperson, ( thanks to Barry Greenfield) to help me with my lease. Ramona Plumlee was my salesperson this time and went above and beyond to assist me. I’m thrilled with my new RAV4! Thank you again! Sue Kornatowski More
by Sak309
March 26, 2021
I have worked with this dealership three times now, twice for myself and once with our son, and each time, the experience has been efficient and stress-free. for myself and once with our son, and each time, the experience has been efficient and stress-free. More
by acal1215
March 26, 2021
Got my fuel pump done. Went well. Technician Dan installed it. Great job Dan. 5 stars for you. Service advisor was very nice and car was done in a fast time. installed it. Great job Dan. 5 stars for you. Service advisor was very nice and car was done in a fast time. More
by mclay625
Employees Worked With
