Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,548 reviews
March 14, 2021
Jim Greenfield is one of the nicest and most low-key people I have met. He is the opposite of a high-pressure salesman. That is why I went to him, and Metro Toyota, for the fourth or fifth time to lease people I have met. He is the opposite of a high-pressure salesman. That is why I went to him, and Metro Toyota, for the fourth or fifth time to lease a new Toyota Corolla. Nothing but good things to say about Jim and Metro Toyota! More
by fritzneil0211
Employees Worked With
March 14, 2021
The people at Metro always treat me well. It is easy to get an appointment and everything is always explained to you. Joe Rogers is an excellent person to work with. get an appointment and everything is always explained to you. Joe Rogers is an excellent person to work with. More
by MGMALEC61
Verified CustomerEmployees Worked With
March 14, 2021
After not having a car for so long I was really dreading the experience of purchasing one, but the folks at Metro Toyota made the process easy and painless. I felt very well taken care of by Tony Overman an the experience of purchasing one, but the folks at Metro Toyota made the process easy and painless. I felt very well taken care of by Tony Overman and his team and was able to drive away with my top choice vehicle the same day. More
by jpastrana
March 13, 2021
Best experience ever every was fast customer service was great price was at my liking I got the car I wanted!!! Everything great my first new car great price was at my liking I got the car I wanted!!! Everything great my first new car More
by khilacox81
March 13, 2021
The whole car buying experience at Metro was beyond easy and fantastic.Romona was a pleasure to work with and extremely knowledgeable about her cars. and fantastic.Romona was a pleasure to work with and extremely knowledgeable about her cars. More
by skm2519
March 13, 2021
Salesman was very professional took his time explaining everything ken konopka will recommend friendly place thanks again thank you for your help thanks again thanks again everything ken konopka will recommend friendly place thanks again thank you for your help thanks again thanks again More
by Jaredndad
Employees Worked With
March 13, 2021
Brandon was awesome to work with and I am very happy that I got my deal done with him. He was genuine, relatable, and had my best interest in mind. He listened to what I wanted, was knowledgeable about the I got my deal done with him. He was genuine, relatable, and had my best interest in mind. He listened to what I wanted, was knowledgeable about the car, and provided comedy to what can often be a stressful experience. If you want the best car buying experience you have to ask for Brandon. I wish him continued success. More
by Tim
March 12, 2021
The process took longer than Expected but Anastasia went above and beyond my expectations. She did her best to keep on top of the process and help me achieve my goal. She was nice, considerate and kept it r above and beyond my expectations. She did her best to keep on top of the process and help me achieve my goal. She was nice, considerate and kept it real. More
by CRENRIQUE09
March 12, 2021
This dealership is top notch! Everyone is so friendly and helpful!! Ramona was very responsive, friendly and patient. She answered all my questions. Craig in finance was very thorough in explaining th and helpful!! Ramona was very responsive, friendly and patient. She answered all my questions. Craig in finance was very thorough in explaining the lease terms. More
by boxerakclover
