Victory Toyota of Brook Park

Did dealer search and though I had to travel 1.5 hours. They did a great job. Anastasia was easy to work with competitive pricing and friendly atmosphere. They did a great job. Anastasia was easy to work with competitive pricing and friendly atmosphere. More

We are here getting our second car from Edgar. Very good experience again, we would recommend people to come see him if you need a new or used car! experience again, we would recommend people to come see him if you need a new or used car! More

Honestly one of the best dealer experiences I've had. Everyone was very friendly and personable during our conversations and I was especially happy with my interactions with Ryan. He was an absolute plea Everyone was very friendly and personable during our conversations and I was especially happy with my interactions with Ryan. He was an absolute pleasure to work with, answering all my questions and was able to get the deal done with very little hassle involved. I never at all felt pressured into doing anything I didn't want to, nor did Ryan or anyone at Metro try to "trick" me. They understood my concerns and were very expedient in working out a deal with me. It's also worth pointing out that both Ryan and Craig did an excellent job of explaining all the details of the deal as we worked through it so that I had a complete understanding of what I was getting in the deal. It made the entire car buying process feel very stress-free which was very much appreciated. More

Walked in for the first visit and I was immediately pleased with the professional environment. Met Terry J. and told him exactly what I was looking for in our next lease. Terry provided 2 options for r pleased with the professional environment. Met Terry J. and told him exactly what I was looking for in our next lease. Terry provided 2 options for review and we were able to come to terms the same day. We had been trying to come to terms with our previous dealership since December but they were unable to provide the same deal and atmosphere even though we are currently leasing 2 Toyotas More

Friendly; fair; Listened to our needs. Gave us options for our lease. Gave us options for a new lease. Received the best deal we could receive I believe. Robert is courteous and personable, goes above and for our lease. Gave us options for a new lease. Received the best deal we could receive I believe. Robert is courteous and personable, goes above and beyond and enjoys getting the best deal for us. More

Terry is always so helpful and honest. Got me exactly what I was looking for when I went to Metro Toyota! Couldn’t be happier. what I was looking for when I went to Metro Toyota! Couldn’t be happier. More

Sam was incredible to work with, and showed me step by step what the process was in leasing a car. It was such a pleasure and I look forward to working with Sam and Metro again! step what the process was in leasing a car. It was such a pleasure and I look forward to working with Sam and Metro again! More

I have to share what a complete pleasure it was working with Jim Greenfield! I do not purchase new vehicles often and was torn between two completely different models. Jim answered a plethora of question with Jim Greenfield! I do not purchase new vehicles often and was torn between two completely different models. Jim answered a plethora of questions I kept sending his way with patience and seemed happy to answer each and every one. He shared his knowledge and information without any pressure. We had laughs along the way as well. Jim's communication is stellar! He made every effort to find the exact vehicle with the features I requested. He even offered to come in on his day off! (Which I would never expect!!) Jim is FANTASTIC! Thank you Jim for making this experience enjoyable! I would like to add that it was nice working with Dawn when it came time for the paperwork. I never felt pressured, yet she shared information for my review. Metro Toyota has a terrific team!! More

I am a long time customer of Metro Toyota. I find the staff to be professional and friendly. Robert Saponari goes above and beyond to make me happy and satistifed. I had purchased cars in the past but staff to be professional and friendly. Robert Saponari goes above and beyond to make me happy and satistifed. I had purchased cars in the past but these last two RAV 4's I have leased. The process of leasing was easy and Robert was able to answer any question I had. My husband and I also service our cars at Metro Toyota and find that department to be equally as qualified and helpful. More

I had given my vehicle for repairing the headlight issue. I got my vehicle returned without getting the issue resolved. When I again approached for repairing the issue, they straight away declined the reques I got my vehicle returned without getting the issue resolved. When I again approached for repairing the issue, they straight away declined the request and said they cannot repair it anymore. This issue came up with my vehicle purchase and thus I expect it to get it resolved. They even did not show any curtsey to check if they have correctly addressed the issue. Upon asking the reason why it can't be repaired, they simply said they do not know. Hearing about the TOYOTA services and keeping those in mind, I have purchased the vehicle but I am experiencing totally opposite which is totally disappointing. More