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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
January 19, 2021
I have purchased many cars from Metro, but working with Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach Jim Greenfield and Chris Lombardo was one of, if not the most pleasant car buying experiences I have had. Jim had a super calm, no-pressure approach to sales and he was very knowledgeable about the cars I was interested in. Both Chris and Jim were very helpful throughout the car buying process and dealt with me fairly and with respect. It was a pleasure working with both of them. More
by Mtucker7
January 19, 2021
I had a very minor issue...more of a question. Mike Hanna took care of it right away. As always the service department is extremely efficient. Hanna took care of it right away. As always the service department is extremely efficient. More
by RICHARD MOODT
Verified CustomerEmployees Worked With
January 19, 2021
We enjoyed working with Ryan and felt that he did a great job. He explained everything to us and answered our questions. He was patient while we made our decision. We found him to be cheerful and great job. He explained everything to us and answered our questions. He was patient while we made our decision. We found him to be cheerful and positive to communicate with More
by Laurel
Employees Worked With
January 19, 2021
Best customer service.Great understand of my buget and Best customer service. Great understand of my buget and very knowledgeable of product. Dont give you the run around and no bs. Very patient. Great Best customer service. Great understand of my buget and very knowledgeable of product. Dont give you the run around and no bs. Very patient. Great attitude. Friendly. More
by Junjun
Employees Worked With
January 18, 2021
Ryan and the the folks at Metro made buying a car an easy and even pleasant experience. We will be looking for another car and Metro will be our first stop. and even pleasant experience. We will be looking for another car and Metro will be our first stop. More
by gm
January 18, 2021
Purchased a certified vehicle from Metro Toyota. It was a comfortable, easy experience. Our sales rep was Ryan "Conan" who was knowledgeable and thorough in explaining the features on the vehicle. comfortable, easy experience. Our sales rep was Ryan "Conan" who was knowledgeable and thorough in explaining the features on the vehicle. More
by Charles
January 18, 2021
Everyone was very friendly. Paperwork was finished quickly, as well as prepared beforehand. For context, this is the second car I bought from this dealership. quickly, as well as prepared beforehand. For context, this is the second car I bought from this dealership. More
by redrobblaze
Employees Worked With
Robert Saponari, Craig Budziak
January 18, 2021
It’s good to work with buying cars ur a good man who can do better for customers thanks for u and hope to get more satisfactory work ahead in future deals too do better for customers thanks for u and hope to get more satisfactory work ahead in future deals too More
by shira86
January 17, 2021
She was absolutely a joy to work with she was very personable, knowledgable and sweet. We would 100 percent recommend her to family and friends personable, knowledgable and sweet. We would 100 percent recommend her to family and friends More
by Pleahy28
Employees Worked With
