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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
September 26, 2020
first time buying a car, was very helpful, not pushy, patience, would buy again from Metro , Clean showroom and Covid-19 parpared ness. good service. patience, would buy again from Metro , Clean showroom and Covid-19 parpared ness. good service. More
by nt12pt70
Employees Worked With
September 26, 2020
Great Service! Very nice and informative about the cars we were interested in. I’m glad with my choice. Thank you so much for helping. we were interested in. I’m glad with my choice. Thank you so much for helping. More
by maralys23
Employees Worked With
Barry Greenfield, Edgar Arevalo
September 26, 2020
GREAT SEVICE as ALWAYSGREAT SEVICE as ALWAYSGREAT GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GR GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS GREAT SEVICE as ALWAYS More
by TUAMOTO
Verified CustomerSeptember 26, 2020
He did an amazing job catering to our needs and helping us get the car of our dreams. It was a great experience working with Sam, 10/10 recommend him for all your car needs! us get the car of our dreams. It was a great experience working with Sam, 10/10 recommend him for all your car needs! More
by Harb1
Employees Worked With
September 25, 2020
CHRIS WAS VERY HELPFIL IN FINDING ME THE COLOR AND INTERIOR STYLE THAT I LIKED. HE WAS THOUGHTFUL ENOUGH TO TEXT ME IT WAS TIME TO REVIEW MY OPTIONS AS MY ORIGINAL LEASE WAS DUE TO EXPIRE. AND HE WO INTERIOR STYLE THAT I LIKED. HE WAS THOUGHTFUL ENOUGH TO TEXT ME IT WAS TIME TO REVIEW MY OPTIONS AS MY ORIGINAL LEASE WAS DUE TO EXPIRE. AND HE WOULD BE ABKE TO HELP ME FIND A GOOD DEAL ON WHATEVER OPTION I CHOSE AS MY FIRST LEASE WAS EXPIRING.. INDEED WITH BOTH THE COVID SEASON AND THE FACT THEY WERE HAVING SPECIALS ON THE 2020 MODELS I FELT LIKE I GOT A GOOD DEAL FROM METRO TOYOTA, OVER THE PAST THREE YEARS THE SERVICE DEPARTMENT HAS BEEN TERRIFIC TO DEAL WITH ALSO. I HAVE ENJOYED THE EXCELLENT CUSTOMER SERVICE I HAVE BEEN GIVEN. More
by CORKYC
September 25, 2020
Gary "Cap" Capper does an amazing job. He had the vehicle pulled up and ready to go before our scheduled appointment. He took the time to go over all the details of the van and did not make me feel like we w pulled up and ready to go before our scheduled appointment. He took the time to go over all the details of the van and did not make me feel like we were rushed. His passion and knowledge of Toyota vehicles makes such an impression. He is an honest and humble man and we were thankful to get to work with him. This car buying experience left a good impression on us and we will recommend Metro Toyota to others. More
by RobNat
September 25, 2020
Required a truck-lease, and Toyota offered best lease deal (Toyota Tacoma) by far of any other agency, and (per friend) sales employee Ramona Plumlee was highly recommended. Ms Plumlee was advised ahead deal (Toyota Tacoma) by far of any other agency, and (per friend) sales employee Ramona Plumlee was highly recommended. Ms Plumlee was advised ahead of time of what I was interested in, Re: Truck details, and the vehicle she provided upon my arrival was perfect. Ms Plumlee was very knowledgeable about the vehicle and explained everything to my satisfaction. Everyone I came in contact with at agency was also very personable and accommodating. Excellent experience . More
by DB111451
Employees Worked With
September 24, 2020
Edgar was a pleasure to work with, answered all my questions before and after my lease. highly recommend for anyone interested in a car new or used. questions before and after my lease. highly recommend for anyone interested in a car new or used. More
by gloriacorporan025
Employees Worked With
Edgar Arevalo
September 24, 2020
My husband and I bought our first Toyota in 1985 at Metro Toyota with the help of salesperson Kay. We have always had excellent service. I continue to drive to Metro Toyota for car service and new car leases Toyota with the help of salesperson Kay. We have always had excellent service. I continue to drive to Metro Toyota for car service and new car leases even though I moved. Ken Konopka has been very helpful with my last two Toyota leases! Thank you Ken! More
by Malisiak 1234
Employees Worked With
