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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
September 17, 2020
Top notch service with each and every visit...The Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of sa Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of same. More
by SHARONHUELSMAN
Verified Customer
September 17, 2020
Excellent service this is my fourth Toyota since 1994 I can only say excellent service in all the years that I been coming to this dealership. Thank you can only say excellent service in all the years that I been coming to this dealership. Thank you More
by WASHINGTONPHYLLIS
September 17, 2020
Metro Toyota sent me an email requesting I come in and Metro Toyota sent me an email requesting I come in and consider their offer for my 2016 Highlander. I met with Edgar Arevalo a few weeks ago. H Metro Toyota sent me an email requesting I come in and consider their offer for my 2016 Highlander. I met with Edgar Arevalo a few weeks ago. He presented me with an offer which I considered and decided to accept the offer and purchase a 2020 Highlander. Edgar was very responsive to my needs. This is the third Toyota Highlander I've purchased from Metro. I've always been pleased with your service. More
by fred150
Employees Worked With
Edgar Arevalo
September 16, 2020
Great Experience at Metro Toyota with Robert. He was honest and listened to what we wanted. He found me what I needed at a reasonable price. honest and listened to what we wanted. He found me what I needed at a reasonable price. More
by Ami Sweeney
Employees Worked With
Robert Saponari, Christopher Lombardo
September 16, 2020
Anastasia Kaluszyk was awesome to work with! Her and Suzie worked with us remotely during the Covid-19 crisis and made sure everything was ready to go before we even walked in the door. We look forward Suzie worked with us remotely during the Covid-19 crisis and made sure everything was ready to go before we even walked in the door. We look forward to the continued service experiences at Metro Toyota! Very happy with our new vehicle! More
by Lucas.staib
September 16, 2020
Chris and Robert were wonderful. We had a less then favorable experience with our local Toyota dealer. When we called Metro Toyota they went out of their way to see us and spend time with us, even thou favorable experience with our local Toyota dealer. When we called Metro Toyota they went out of their way to see us and spend time with us, even though it was the end of the month and end of their current promotion, making them extremely busy. Metro is further away, but they are more then worth the drive. Robert took excellent care of us, and made sure we got the exact truck we were looking for. He treated us as friends, as if we had done business together for years. It was a truly great experience, which I know we can expect to have again there, with our future vehicle purchases. Everyone from Taylor and the other lovely ladies who answer the phone, to our loan officer/business manager Dawn, were helpful and kind. We never felt pushed or talked down to. We can't say enough how happy we are with our purchase and the superb service we received at Metro Toyota. More
by The Tylicki's
Employees Worked With
Other Employees :
Dawn Bell (five stars for her too!), Robert Saponari, Christopher Lombardo, Taylor Cervelli, Nemi Rivera
September 16, 2020
I have purchased my last seven vehicles at Metro Toyota and have always received a fair deal. They are personable, professional and knowledgeable. I would recommend this dealership to everyone. and have always received a fair deal. They are personable, professional and knowledgeable. I would recommend this dealership to everyone. More
by MUIMAL96
Employees Worked With
September 16, 2020
Chris Ollar was so great to work with when we purchased our new Rav4 last year, we brought our son to him when he was ready to purchase this month. our new Rav4 last year, we brought our son to him when he was ready to purchase this month. More
by JT
Employees Worked With
September 15, 2020
I went to Metro Toyota for years my previous purchase was at Brunswick. This time Chris and Barry came to terms on the phone with my wife and we went back and leased two cars. I love my 2021 corolla but th at Brunswick. This time Chris and Barry came to terms on the phone with my wife and we went back and leased two cars. I love my 2021 corolla but the new 2020 RAV4 XLE has one of the stumbling transmissions , which we are not happy with. More
by Carmiesteve
Employees Worked With
Other Employees :
Barry Greenfield great at what he does, Craig Budziak
September 15, 2020
Great Experience. Just purchased my second vehicle from Metro Toyota. Sales Team answered all my questions and made me very comfortable especially with COVID restrictions and regulations. Metro Toyota. Sales Team answered all my questions and made me very comfortable especially with COVID restrictions and regulations. More
by Slabyg
Employees Worked With
