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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
September 14, 2020
Terry Jelleson was very knowledgeable and helpful. He listened to our concerns and was able to get the car in our price range. We were very pleased with the whole experience. listened to our concerns and was able to get the car in our price range. We were very pleased with the whole experience. More
by eastrise50
Employees Worked With
September 14, 2020
I’ve leased several cars through Metro over the years - maybe 7 or 8? I always receive excellent customer service and get my cars at reasonable prices! maybe 7 or 8? I always receive excellent customer service and get my cars at reasonable prices! More
by KAGINS
Verified CustomerSeptember 14, 2020
Jim is easy to work with and low pressure. Made the experience pleasant. Seems knowledgeable on the car I was interested in and helped locate the car I was interested in. experience pleasant. Seems knowledgeable on the car I was interested in and helped locate the car I was interested in. More
by Bobwenz44012
Employees Worked With
September 13, 2020
Good customer service is greatly appreciated. Service is done promptly and efficiently. It's reassuring to know I can take my vehicles here for routine maintenance. done promptly and efficiently. It's reassuring to know I can take my vehicles here for routine maintenance. More
by KAANOWAK
Employees Worked With
Mike Balis, Asst Service Mgr
September 13, 2020
I booked online and when I stated that I just wanted my tires rotated I was told it was at no cost to me. However I was charged 25.00. tires rotated I was told it was at no cost to me. However I was charged 25.00. More
by jattypo6
Employees Worked With
September 13, 2020
Although my receipt says multi point inspection was done, the light on my dashboard states maintenance required. Also there was black smudges on my passenger seat. Usually great care is taken to avoid this. the light on my dashboard states maintenance required. Also there was black smudges on my passenger seat. Usually great care is taken to avoid this. Otherwise everything was fine. More
by RG13JG
September 12, 2020
Chris Ollar was professional, patient and went above and beyond to help me get the beat deal on my new RAV4. If you are looking for a car salesman who isn’t aggressive in selling you a vehicle he is your gu beyond to help me get the beat deal on my new RAV4. If you are looking for a car salesman who isn’t aggressive in selling you a vehicle he is your guy. More
by KarherineL
Employees Worked With
September 12, 2020
Aqui traje su nueva rav4 para su cumpleaños. Vino desde Columbus para ver al amigo! Gracias a super Edgar 👌 recomendado al que necesesite carro nuevo o usado! Columbus para ver al amigo! Gracias a super Edgar 👌 recomendado al que necesesite carro nuevo o usado! More
by mcisneros3527
Employees Worked With
Edgar Arevalo
September 12, 2020
I have been a customer of Metro Toyota for over 14 years. The service department is outstanding and maintained my 2006 Matrix, having almost 299,000 miles when I made the switch to the RAV4. Because of the The service department is outstanding and maintained my 2006 Matrix, having almost 299,000 miles when I made the switch to the RAV4. Because of the great service, I made the choice to return to Metro for my next car. More
by JCKBRAIN
Employees Worked With
Other Employees :
Maggie Colan, Christopher Lombardo, Craig Budziak
September 12, 2020
Sam was awesome !!!! He took the time with us and was very honest about what we were looking at. Would go back to him and send friends and family to him very honest about what we were looking at. Would go back to him and send friends and family to him More
by Shannonmalone.26
