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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

August 07, 2020

My experience over the years with Metro has been exceptional that is what keeps me and my family coming back every three years for new leases. Anastasia was absolutely wonderful to work with and she More

by Yonkers.Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 11, 2020 -

Victory Toyota of Brook Park responded

Thank you soooo much for the great review. This is the exact type of experience we strive for daily. Have a great day and enjoy your new ride!

August 06, 2020

It’s been 14 years since I purchased my last new vehicle. I hate the negotiation process!!! I have to say I was pleasantly surprised with the whole process. Ken kept me informed on the search for my new More

by Terri
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Bell, Christopher Lombardo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

WE LOVE TO HEAR THIS! We pride ourselves on not being the typical "car salesman". Thank you for stopping in and welcome to the Metro Toyota Family.

August 06, 2020

Vi el Facebook de Superedgar y desidi venir por mi carro ya que compre un Carro cash y me estaba dando muchos problemas! gracias Superedgar! More

by eddaliz39
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 estrellas. Edgar es el Superheroe!

August 06, 2020

I wait day before in another dealer amd wait 4 hours i no get aprove because i got bad credit i feel frustated. But im coming to metro Toyota and Edgar10 help me for get my car without problem. He is SUPER E More

by stephaortiz14
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

AWESOME! We are glad we were able to help. Edgar is an amazing salesman and an even better human. Thank you.

August 06, 2020

Very kindly,pretty fast super edgar I highly recommend Very kindly,pretty fast super edgar I highly recommend it if someone is struggling with the old car, there’s no reason because metro toyota will hel More

by alexisga2020
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in! We appreciate the 5 star review and kind words! Have a great day.

August 06, 2020

Great experience despite Covid concerns Made the car buying experience hassle free. With Covid I thought the experience would be more difficult but in fact it was much easier. provided lots More

by ajpowell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your awesome review. Have a great day and enjoy your new ride.

August 05, 2020

I’ve bought a Toyota from Metro many years ago and this experience was very seamless, stress free and the communication was excellent. The salesman were friendly, respectful and knowledgeable. They didn’t More

by aeblisw83
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Nemi Rivera
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping back in and trusting us with this purchase. We appreciate your kind words and have a great day.

Aug 07, 2020 -

aeblisw83 responded

I only wish I would have been offered new tires when the car was inspected. I didn’t add this in my review because otherwise everything else went well. It just seemed like the tires were worn enough and replacement would have enhanced my purchase.

August 05, 2020

Came in for scheduled maintanence Experience was easy to schedule and service was completed by promised time. COVID guidelines were set in place for waiting and pickup. Customer felt s More

by b29spann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for the 5 stars across the board! Thank you for recognizing our efforts to combat COVID-19. We strive to make our dealership as safe as possible. Have a great day!

August 05, 2020

I am very satisfied with Edgar he help me get my 2017 Toyota Corolla I recommend him to everyone he was very helpful he is a awesome worker More

by nationwide_n
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and the kind words! Have a great day and enjoy your ride!

August 05, 2020

If you're buying a used car, ask for Cap Cap's style is laid back and relaxed. He's been selling cars for a long time and knows how to be there when you need something and leave you be when y More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Cap is the man! Thank you for stopping in and the 5 stars across the board!

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