Victory Toyota of Brook Park

I had a really nice experience at this dealership. The sales associate was very nice and helpful. He explained us everything and was very cooperative with our schedule and working wit h us. sales associate was very nice and helpful. He explained us everything and was very cooperative with our schedule and working wit h us. More

Excellent Best experience I've had so far leasing a car Taylor and Robert Saponari and I'm sure others behind the scenes really helped me get the deal I came in for. I originally spoke with Taylor over the Taylor and Robert Saponari and I'm sure others behind the scenes really helped me get the deal I came in for. I originally spoke with Taylor over the phone and she beat a deal from another dealership. I was then working with Robert when I came in and I have to say he is the only salesman I've ever worked with at any dealership that actually feels like he's working FOR you. I came in I told him what I wanted he didn't give me any BS sales pitch and told me that he would get it for me and he did. It just didn't feel like the mental chess or tug-of-war you usually have when you walk into a dealership. I actually had to slow down and look at the paperwork... things were moving so smoothly I was suspicious because I'm just not used to dealing with that with car dealership salesman. I will definitely do more business with Metro Toyota for years to come. My experience was the ideological experience you expect in your head when you go to buy a car. Everything I wanted when I walked in there I got which doesn't happen too often without you paying much more out-of-pocket than you were told on the phone. Not the case with Metro Toyota I would definitely recommend them to any friends or family even strangers. Make sure you ask for Robert Saponari! More

Routine "maintenance service". Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no cha Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no charge. Clean atmosphere. More

Excelente Servicio muy recomendable , 🔥🔥🔥 este el segundo carro que agarramos con el. Recomendado vengan a verlo si quieren carro bueno bonito y barato! Muy contento. segundo carro que agarramos con el. Recomendado vengan a verlo si quieren carro bueno bonito y barato! Muy contento. More

El mejor en Cleveland! Super Edgar #1 ya mi segundo auto con el y no me arrepiento para nada super contenta con nuestra compra! 👍🏽👍🏽👍🏽 Recomendado 100% con el y no me arrepiento para nada super contenta con nuestra compra! 👍🏽👍🏽👍🏽 Recomendado 100% More

fast and easy everybody was very kind and curtious,fast and easy service.everybody from the salesman to the loan officer were very knowledgeable and professiomal. t everybody was very kind and curtious,fast and easy service.everybody from the salesman to the loan officer were very knowledgeable and professiomal. thanks for a great experience! More

Great service We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! More

CAP IS THE MAN!! I have bought two cars with Cap's help over the past 2 years. No BS from Cap, not pushy and helpful when you need it. Thanks Cap! I have bought two cars with Cap's help over the past 2 years. No BS from Cap, not pushy and helpful when you need it. Thanks Cap! More

Required services for mileage on vehicle Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arri Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arriving on-time for the appointment We were told a flood of drive in services set the service team back and appointments should have priority over the drive through of last minute "HELP ME". More

I drive from Michigan to do business with Metro Toyota Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. More