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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
July 21, 2020
fast and easy everybody was very kind and curtious,fast and easy service.everybody from the salesman to the loan officer were very knowledgeable and professiomal. t everybody was very kind and curtious,fast and easy service.everybody from the salesman to the loan officer were very knowledgeable and professiomal. thanks for a great experience! More
by vdombrowski73
Employees Worked With
dawn, Gary "CAP" Capper
July 21, 2020
Great service We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! More
by L Friedlander
Verified CustomerJuly 21, 2020
CAP IS THE MAN!! I have bought two cars with Cap's help over the past 2 years. No BS from Cap, not pushy and helpful when you need it. Thanks Cap! I have bought two cars with Cap's help over the past 2 years. No BS from Cap, not pushy and helpful when you need it. Thanks Cap! More
by Sean Stanton
Employees Worked With
Gary "CAP" Capper
July 21, 2020
Required services for mileage on vehicle Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arri Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arriving on-time for the appointment We were told a flood of drive in services set the service team back and appointments should have priority over the drive through of last minute "HELP ME". More
by ssboo_ohio
July 21, 2020
I drive from Michigan to do business with Metro Toyota Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. More
by ROMEOJCA
Employees Worked With
July 21, 2020
The van was serviced promptly and cleaned safely. Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgo Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgotten. More
by FMBAMD
Employees Worked With
veryone was courteous and safety minded.
July 21, 2020
I would like to thank Ken Konopka at Metro Toyota for the stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working with Ken in the future. More
by K-ODONNELL
July 21, 2020
Buying was quick and easy and my sales person was friendly and very helpful showing me all the features in my new car. I would recommend Metro to anyone looking to buy a new or used car. friendly and very helpful showing me all the features in my new car. I would recommend Metro to anyone looking to buy a new or used car. More
by ssnblodgett
July 20, 2020
This is the 1st time we purchased a new car from Metro Toyota. Terry was very accommodating and professional when finding a suitable car for me. The process was very quick and easy. All the staffs were so Toyota. Terry was very accommodating and professional when finding a suitable car for me. The process was very quick and easy. All the staffs were so helpful too. More
by Vcci1295
Employees Worked With
July 20, 2020
Anastasia was absolutely amazing. Great customer service, friendly, very knowledgeable about her cars and determined to make me happy. She did an excellent job in helping me get the car I wanted. friendly, very knowledgeable about her cars and determined to make me happy. She did an excellent job in helping me get the car I wanted. More
by aviles424
Employees Worked With
