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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
July 15, 2020
Sam was very helpful and patient throughout the decision process. Walked through lot on two separate occasions and willing to answer questions as often as I needed. When a decision was made, took his time m process. Walked through lot on two separate occasions and willing to answer questions as often as I needed. When a decision was made, took his time making sure I understood the warranties and car details involved. More
by Chavezhac
Employees Worked With
July 14, 2020
Ramona is awesome. Friendly, helpful, and very attentive. This is my second time going through the sales process with Ramona and I will continue to do so. This is my second time going through the sales process with Ramona and I will continue to do so. More
by dexterbrooks150
Employees Worked With
July 14, 2020
CAP was great to work with. Very thorough and patient. He was not rushing us out the door or to sign papers. Really knowledgeable about Toyota. Would highly recommend Cap. was not rushing us out the door or to sign papers. Really knowledgeable about Toyota. Would highly recommend Cap. More
by alexktromler
Employees Worked With
Gary "CAP" Capper
July 14, 2020
The responsiveness and polite manner of Ramona was great. I have bought several cars from metro and will continue to buy more in the future I have bought several cars from metro and will continue to buy more in the future More
by Precisionspiralsys
Employees Worked With
July 14, 2020
The entire experience was great. Sales person was extremely knowledgeable about the vehicle. Easy closing paperwork. The building was clean and comfortable. Just great, what more can I say. Thank extremely knowledgeable about the vehicle. Easy closing paperwork. The building was clean and comfortable. Just great, what more can I say. Thanks More
by Trash
July 14, 2020
Satisfying Experience Leased second Rav 4 with Metro. Very satisfied with first experience both in sales and service. Enjoyed working with Robert very much. Hope to have Leased second Rav 4 with Metro. Very satisfied with first experience both in sales and service. Enjoyed working with Robert very much. Hope to have as much luck with this second car. More
by bda
Employees Worked With
Robert Saponari
July 14, 2020
Very satisfying experience at Metro Toyota Chris Ollar was our sales person. He was very professional and answered all of our questions. Easy closing paperwork. The owner, Barry, introduced h Chris Ollar was our sales person. He was very professional and answered all of our questions. Easy closing paperwork. The owner, Barry, introduced himself to us and was courteous and kind. The entire staff went above and beyond to make our buying experience a pleasant one More
by ANNEKLUIBER
Verified CustomerJuly 14, 2020
Chris took the time to answer all my questions and concerns. He even went the extra mile to locate the vehicle that I wanted. I got all the equipment and the color I wanted. The vehicle arrived at concerns. He even went the extra mile to locate the vehicle that I wanted. I got all the equipment and the color I wanted. The vehicle arrived at metro in a few days and was exactly what I wanted! Excellent service More
by Lablady
Employees Worked With
July 13, 2020
Service and appointment makers were terrific. The only issue is the time it takes to get an oil change is ridiculous. This Must be faster. I was the 4th person in line at 7:30 and did not t get my car bac issue is the time it takes to get an oil change is ridiculous. This Must be faster. I was the 4th person in line at 7:30 and did not t get my car back until 8:45. More
by CLAVEGLIA
Employees Worked With
July 13, 2020
This is the 3rd vehicle we have purchased from Metro Toyota and Terry Jellison has been our sales person each time. We have always had excellent service and appreciate the knowledge and friendline Toyota and Terry Jellison has been our sales person each time. We have always had excellent service and appreciate the knowledge and friendliness of the staff. More
by Coachteach
Employees Worked With
