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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

July 14, 2020

Very satisfying experience at Metro Toyota Chris Ollar was our sales person. He was very professional and answered all of our questions. Easy closing paperwork. The owner, Barry, introduced h More

by ANNEKLUIBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Victory Toyota of Brook Park responded

Thank you, Anne. 5 stars across the board.

July 14, 2020

Chris took the time to answer all my questions and concerns. He even went the extra mile to locate the vehicle that I wanted. I got all the equipment and the color I wanted. The vehicle arrived at More

by Lablady
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Victory Toyota of Brook Park responded

Thank you for the awesome rating!

July 13, 2020

Metro Toyota dealership - Sharon I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry G More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daley
Jul 14, 2020 -

Victory Toyota of Brook Park responded

Sharon, thank you for taking time and sharing your thoughts. People like you are the reason we wake up everyday excited. We appreciate your loyalty and we cannot thank you enough for the awesome review.

July 13, 2020

Service and appointment makers were terrific. The only issue is the time it takes to get an oil change is ridiculous. This Must be faster. I was the 4th person in line at 7:30 and did not t get my car bac More

by CLAVEGLIA
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Victory Toyota of Brook Park responded

Hello, thank you for the review.

July 13, 2020

This is the 3rd vehicle we have purchased from Metro Toyota and Terry Jellison has been our sales person each time. We have always had excellent service and appreciate the knowledge and friendline More

by Coachteach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Victory Toyota of Brook Park responded

Thank you!!! We love to hear this and thank you for the awesome rating.

July 13, 2020

Mi tia Yesenia Encarnacion me recomendo Metro Toyota Con El super Edgar y salimos mas q satifechos so si nesecitas tu vehiculo no duden en venir a Metro toyota para q salgas mas q satisfecho More

by Alicea25kevin
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 14, 2020 -

Victory Toyota of Brook Park responded

Gracias!

July 12, 2020

Since, I have been working with CAP from Metrotoyota, I never have any problems whom I referred. Top most thing CAP, he never tires of being doing to and fro with sales manager on behalf of any customers. More

by raigyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jul 14, 2020 -

Victory Toyota of Brook Park responded

Thank you for the awesome review. We appreciate all of your referrals and kind words. Have a great day.

July 12, 2020

I have been looking for a car for almost a month and in one day Mr "Cap" wowed me and i bought the car. They go above and beyond. Mr cap made sure the car was nice and cool when I came there and also reche More

by Aleksk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Taylor Cervelli
Jul 14, 2020 -

Victory Toyota of Brook Park responded

5 stars across the board! WOW. Thank you for trusting us with your purchase. Cap is amazing at what he does and even a better human. Welcome to the Metro Toyota family.

July 11, 2020

Great people great cars great service. Showroom and service areas always spotless. Washrooms impeccably clean. Good coffee and fresh pastries. I could spend all day there. More

by MARCGUZZO
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 14, 2020 -

Victory Toyota of Brook Park responded

WOW. Nothing awesome things to say. THANK YOU!!!

July 11, 2020

Great experience Much thanks to the whole team at Metro Toyota ! My sales rep, Terry Jelleson was fantastic to work with, kept me informed thru the sales/pick-up proc More

by Jamesgrosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 14, 2020 -

Victory Toyota of Brook Park responded

AMAZING REVIEW. Thank you for taking the time to share your experience, it means a lot. Have a great day and welcome to the Metro Toyota Family.

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