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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
June 26, 2020
I 66 years old...bought a lot of vehicles in my time....Dan Schneider really does treat people like they are family..i felt very comfortable with his professionism....my next purchase will definite time....Dan Schneider really does treat people like they are family..i felt very comfortable with his professionism....my next purchase will definitely be with Metro Toyota...THANKS Dan!!! More
by WILEY215
Verified Customer
June 26, 2020
Courteous and fast ! In addition, I was able to get some computer work accomplished. The dealership had get internet speed. Everyone was kind and helpful. ! In addition, I was able to get some computer work accomplished. The dealership had get internet speed. Everyone was kind and helpful. More
by Mike
June 26, 2020
We first went to Metro in 1985 and bought a Camry. My wife and I have been Toyota owners ever since. A couple of times I purchased from another dealer...big mistake! Metro has been consistent in their wife and I have been Toyota owners ever since. A couple of times I purchased from another dealer...big mistake! Metro has been consistent in their sales approach (professional, no pressure) and their service (personal attention and done right). Special kudos to Tony Oberman, our "go to" guy at Metro. The reason for visit this time was a lease buyout for our son (your choices below don't include that) . Yes, our children are Toyoto owners, also. More
by tmilanich
June 26, 2020
Great service, they offered alternate solutions to the problem, and actually recommended the least expensive. Really appreciated that! We bring multiple vehicles here to be serviced, and will continue t problem, and actually recommended the least expensive. Really appreciated that! We bring multiple vehicles here to be serviced, and will continue to do so. More
by laura.nolan
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
June 26, 2020
Very Please with our visit ! Well organized, Kind but Professional people to work with.. Well worth the drive from Wadsworth. Quite refreshing Very nice. We will return. Well organized, Kind but Professional people to work with.. Well worth the drive from Wadsworth. Quite refreshing Very nice. We will return. Thank You Clarence White More
by HWHITE014
Employees Worked With
June 26, 2020
Longtime customer, very happy I've been using MetroToyota for many years. I've purchased cars from them and have taken those cars to their service department. They've always been r I've been using MetroToyota for many years. I've purchased cars from them and have taken those cars to their service department. They've always been reliable and fair to work with in every aspect of the business relationship. More
by EWILLS26909
Employees Worked With
June 26, 2020
Went well Took care of muffler problem promptly. Also answered some questions I had about future service. Appreciated that I could get the problem taken care Took care of muffler problem promptly. Also answered some questions I had about future service. Appreciated that I could get the problem taken care of so quickly. More
by pjhartland
Employees Worked With
June 26, 2020
Fantastic friendly professional service. I really appreciate you. At the last appointment you prepared me for an upcoming improvement. This appointment you suggested another improvement for the next appreciate you. At the last appointment you prepared me for an upcoming improvement. This appointment you suggested another improvement for the next appointment. Thank you! More
by JENA.SUHADOLNIK
Employees Worked With
Maggie Colan
June 26, 2020
I arrived a little early for my appointment and was immediately checked in for service. From beginning to end of service it took less than 45 minutes. Very friendly and distancing was all set up! immediately checked in for service. From beginning to end of service it took less than 45 minutes. Very friendly and distancing was all set up! More
by ORFF543
Employees Worked With
Sarah Byrne
June 26, 2020
scheduled free maintenance i have been leasing my cars from you since 1999. However I was very, very, very disappointed with your total COVID-19 compliance for your employees i have been leasing my cars from you since 1999. However I was very, very, very disappointed with your total COVID-19 compliance for your employees., I could not believe the lack of caring or training/knowledge. Men going in the bathroom at the same time; no masks; dumping your old coffee over the counter into the sink; leaving a personal cup on the water cooler when going to the bathroom. Sales personal right next to the guest and not having a mask on. Washing cups etc. without gloves on............and more. A few were very trained and considerate...........but you only received 50% from me. I manage multi-family housing and we even take temps each day and wear masks (even) during leasing appointments. More
by BREEZBLUE
Employees Worked With
