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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
June 11, 2020
Great service and good Covid-19 protection Impressed with the precautions they took to prevent infection. They did an inspection for a long road trip at no charge! Cleaned the car too! Got sch Impressed with the precautions they took to prevent infection. They did an inspection for a long road trip at no charge! Cleaned the car too! Got scheduled very quickly and they were flexible when I had to change the schedule. More
by RKAPLAN0
Verified CustomerEmployees Worked With
Don't remember the man's name. Service was scheduled by a woman
June 11, 2020
I would like to take the time to thank Metro Toyota for helping me out with the car. Jerry and Mike F aka English Mike was super nice helpful and made me feel welcomed. The service was fast and efficient a helping me out with the car. Jerry and Mike F aka English Mike was super nice helpful and made me feel welcomed. The service was fast and efficient and I am excited about my new car! Thanks again everyone who helped me. I recommend going here for all your car needs. More
by Breanna Heidinger
June 11, 2020
Great customer service, i drove all the way from MI to ohio. And the car i got was smoother than i expect. Ask for MIKe when ever you visit ohio. And the car i got was smoother than i expect. Ask for MIKe when ever you visit More
by JACNANY202005
Employees Worked With
Other Employees :
Mike, Gary "CAP" Capper, Edgar Arevalo
June 11, 2020
Sam Ibrahim possesses all the wonderful qualities I trust in a sales professional...honesty, knowledge, timeliness, and credibility! He made my purchase experience easy & enjoyable! in a sales professional...honesty, knowledge, timeliness, and credibility! He made my purchase experience easy & enjoyable! More
by gullinglarry
June 11, 2020
I worked with two salesmen over two days and I could not have been more satisfied with my experience. The first car I wanted didn't work out, but I was so encouraged by my experience with the first salesman have been more satisfied with my experience. The first car I wanted didn't work out, but I was so encouraged by my experience with the first salesman that I was determined to go back and find a car a this specific dealer. I did not feel pressured or obligated in any way and both salemen explained each step and answered all my questions. I wish I could give them more than 5 stars. More
by Julissa
June 10, 2020
Good doing better, hope sales man should not only focus on percentage of what they sell but need to make the customers satisfied by introducing different aspect of the vechile on percentage of what they sell but need to make the customers satisfied by introducing different aspect of the vechile More
by SHARMABALKRISHNA
June 10, 2020
super Edgar es el #1 Lo recomiendo te ayuda te recomienda siempre lo mejor para cada persona .. corran vallan a comprar su auto al Metro TOYOTA hay esta esta SÚPER ERDAR 🙌🏻 siempre lo mejor para cada persona .. corran vallan a comprar su auto al Metro TOYOTA hay esta esta SÚPER ERDAR 🙌🏻 More
by marybk-12-1
Employees Worked With
Edgar Arevalo
June 10, 2020
Right from the start, Cap made my purchase process smooth and easy. I can't say enough about how simple and low-pressure the sales process was. He was upfront with all the information I needed and took time and easy. I can't say enough about how simple and low-pressure the sales process was. He was upfront with all the information I needed and took time to thoroughly answer all of my questions. Great guy with an awesome personality and I see why he's been in the business as long as he has! Dawn from the finance team was also incredibly professional and courteous while finalizing the process for me. Metro Toyota has earned a return customer out of me! More
by Daniel723
Employees Worked With
Dawn Bell, Gary "CAP" Capper
June 10, 2020
Excellent hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh More
by mikeeschhofen
