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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
June 04, 2020
Very informative and helpful. Cars were well priced. Took time to explain everything to us. Sami also communicated very quickly by email. We had a unique situation that did not allow us to pick up car right time to explain everything to us. Sami also communicated very quickly by email. We had a unique situation that did not allow us to pick up car right away and they worked with us with it. More
by patelne7
June 02, 2020
New RAV 4 Purchase This is our family's 8th vehicle purchased from the team at Metro Toyota! Sam Ibrahim did a great job addressing my questions regarding the new RAV This is our family's 8th vehicle purchased from the team at Metro Toyota! Sam Ibrahim did a great job addressing my questions regarding the new RAV 4 and ultimately put me in the vehicle that met all of my specifications. Thanks for making my latest purchase an enjoyable one! Love the new RAV 4! Metro Toyota will continue to be our one stop shop for new cars; friendly and knowledgeable staff and a great service department. More
by JT
Employees Worked With
June 01, 2020
Staff at metro toyota was very knowledgeable on every question i asked and were very understanding about my autistic son who was very loud and disturbing i will reccomend metro to friends and family question i asked and were very understanding about my autistic son who was very loud and disturbing i will reccomend metro to friends and family More
by jchism100
May 31, 2020
Sequoia repair job The repair job was perfumed great as usual. This is why i continue to but all my cars at Metro and keep going back for service. The repair job was perfumed great as usual. This is why i continue to but all my cars at Metro and keep going back for service. More
by Nick G
Verified CustomerEmployees Worked With
May 30, 2020
Ramona is the Best She was patient, supportive, and protective of our well-being as me made our decision during this pandemic. We really appreciated how she focused on She was patient, supportive, and protective of our well-being as me made our decision during this pandemic. We really appreciated how she focused on the details of the little things that really mattered to us without her knowing what those things were. There was no pressure from her to move towards one decision or another. She alone will be the reason why we'll return to Metro Toyota and recommend them to our family and friends. More
by LP810
May 29, 2020
Sam made buying a car pleasurable. He only showed us cars we were interested in & wasn't pushy. He let us make our own choice. we were interested in & wasn't pushy. He let us make our own choice. More
by Riessfam
Employees Worked With
May 29, 2020
Appropriate seating provided Waiting area had appropriate distancing with seating. Personnel wore masks. As usual service was provided in a timely manner. Place is always very c Waiting area had appropriate distancing with seating. Personnel wore masks. As usual service was provided in a timely manner. Place is always very clean and accommodating. More
by JCC0516
Employees Worked With
Jeffrey Detwiler
May 29, 2020
Ken was fantastic to work with. He is knowledgeable and made the car buying process easy. The dealership was able to get the car that my family was looking for because of Ken. made the car buying process easy. The dealership was able to get the car that my family was looking for because of Ken. More
by Caitlyn.Lawrence
Employees Worked With
May 28, 2020
Exactly what we have come to expect. Both my wife and I have used Metro Toyota since the late 70s, and this in spite of living in North Olmsted, and passing Sunnyside Toyota whenever we h Both my wife and I have used Metro Toyota since the late 70s, and this in spite of living in North Olmsted, and passing Sunnyside Toyota whenever we head to your service department. Everyone is friendly, knowledgeable and efficient. More
by jjdenham
Employees Worked With
I'm sorry but I don't remember the names.
May 28, 2020
Excellent Service! Kudos to Salesman Chris Ollar and Jeremy in Finance Dept! Came in to look a used Highlander, left with a 2013 Rav4! Absolutely the best experience I h Kudos to Salesman Chris Ollar and Jeremy in Finance Dept! Came in to look a used Highlander, left with a 2013 Rav4! Absolutely the best experience I have ever had in a dealership! I will be back when I need a new ride!! More
by 1needsalaf
