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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
May 28, 2020
I scheduled an OIL CHANGE. I scheduled an oil change and only after I got home; I read the receipt. It said no oil change recommended. It had been 6 months since my last one I scheduled an oil change and only after I got home; I read the receipt. It said no oil change recommended. It had been 6 months since my last one so I was pretty mad I wasted time. Otherwise, people were nice and all; that doens’t upset me, but the reason I came was not addressed! More
by KELNYE
Verified CustomerEmployees Worked With
I am not sure.
May 28, 2020
Excellent. Best Seller. Will buy him again any car. He was very kind he explain me every detail of the car and did let me go with any question. was very kind he explain me every detail of the car and did let me go with any question. More
by lramos8879
Employees Worked With
May 28, 2020
Excellent seller for me it's the best seller.Excellent Excellent seller for me it's the best seller. Excellent service. He it's a very good guy. He always help and never have a no. Excellent seller for me it's the best seller. Excellent service. He it's a very good guy. He always help and never have a no. More
by Brian
Employees Worked With
May 27, 2020
Metro is great Very efficient and friendly service. Pulled in and was approached by a service person who directed me to an advisor. Was in the waiting area within 5 Very efficient and friendly service. Pulled in and was approached by a service person who directed me to an advisor. Was in the waiting area within 5 minutes of arrival. More
by epaschke
May 27, 2020
longtime customer They always do a nice job at Metro Toyota. Most dealerships will not support older model cars like mine, but Metro does, and they are easy to deal wit They always do a nice job at Metro Toyota. Most dealerships will not support older model cars like mine, but Metro does, and they are easy to deal with More
by ron96
Employees Worked With
May 27, 2020
purchase new vehicle Sales person was courteous and helpful and knowledgeable. He wanted to make sure we understood the vehicle and want to make sure we were happy with o Sales person was courteous and helpful and knowledgeable. He wanted to make sure we understood the vehicle and want to make sure we were happy with our purchase. More
by PETOUSIS
Employees Worked With
May 27, 2020
My service experience with Metro Toyota has been excellent. The staff is friendly and knowledgeable. Cost of service is reasonable. I have always been happy with the work done on my car. I will defi excellent. The staff is friendly and knowledgeable. Cost of service is reasonable. I have always been happy with the work done on my car. I will definitely return. More
by Adam. K
May 27, 2020
lease 2020 camry Metro Toyota, Anastasia Kalusyk in sales and Scott Barrier in service are the best! I have been with Metro Toyota since 1997 and my family has leased Metro Toyota, Anastasia Kalusyk in sales and Scott Barrier in service are the best! I have been with Metro Toyota since 1997 and my family has leased 4 cars in the last 4 years from Anastasia. I would never go anywhere but Metro Toyota, Anastasia is very professional, knowledgable and helpful in the process of leasing and buying a new car. Cannot say enough good things about my experience now and in the past 13 years!!!!!!! More
by 9148GIRARD
Employees Worked With
May 27, 2020
NO PRESSURE SALES. ANASTASIA WAS INFORMATIVE AND HELPFUL I HAVE DEALT WITH THIS DEALERSHIP FOR OVER 35 YEARS. EACH SALESPERSON I AHVE ENCOUNTERED HAS BEEN EXTREMELY HELPFUL. AND I AM CONFIDENT IN THE SERVICE I HAVE DEALT WITH THIS DEALERSHIP FOR OVER 35 YEARS. EACH SALESPERSON I AHVE ENCOUNTERED HAS BEEN EXTREMELY HELPFUL. AND I AM CONFIDENT IN THE SERVICE DEPARTMENT IN COMPLETEING ANY REPAIRS SWIFTLY AND IN KEEPING ME INFORMED OF ANY DIFFICULTIES IN ANY MAINTENANCE OR REPAIRS. More
by hjn33ups
Employees Worked With
May 27, 2020
scheduled oil change Everyone was very professional and friendly. Wait time for service was very sufficient. Complimentary car wash is very appreciated! Waiting area w Everyone was very professional and friendly. Wait time for service was very sufficient. Complimentary car wash is very appreciated! Waiting area was very clean which is also very appreciated!! More
by BHOWARD11
Employees Worked With
unsure who the employee(s) were on this visit
