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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
February 22, 2020
If I could give Tony 10 stars I would! He is knowledgeable, sincere and patient during the entire process. I really felt he cared that i was completely satisfied. knowledgeable, sincere and patient during the entire process. I really felt he cared that i was completely satisfied. More
by Ohsandy
Employees Worked With
February 22, 2020
Working with Jim makes it so easy to end one lease and move on to the next. Very knowledgeable and caring! Jeremy McClish was also very helpful, efficient, and friendly. move on to the next. Very knowledgeable and caring! Jeremy McClish was also very helpful, efficient, and friendly. More
by Distribgraph
February 21, 2020
A great buying experience - appreciated the patience and service throughout as I weighed options. Would highly recommend dealership and Cap specifically to friends and family. service throughout as I weighed options. Would highly recommend dealership and Cap specifically to friends and family. More
by rmb
Employees Worked With
Gary "CAP" Capper
February 21, 2020
I am a satisfed customer. Ken Konopka treated me with respect as he showed me the vehicles and the options available. He had the truck ready for me when I arrived to close the Ken Konopka treated me with respect as he showed me the vehicles and the options available. He had the truck ready for me when I arrived to close the deal and he went through all the features and functions available on the truck including the dashboard and explained everything clearly. Ken understands the value of customer service and I will recommend Metro Toyota to others. I will specifically recommend that they ask for Ken to be their salesman. More
by JHP
Employees Worked With
Other Employees :
Jake Donnelly, Taylor Cervelli
February 21, 2020
Both of the salesmen were extremely nice and helpful during our process to getting a car. They explained and answer every single question we had. We are deeply thankful for their service because of the during our process to getting a car. They explained and answer every single question we had. We are deeply thankful for their service because of their support now we enjoy the most our car More
by Belen Espinoza
Employees Worked With
Edgar Arevalo, Oscar Cazar
February 21, 2020
Car buying made easier I purchased a CPO Camry from this dealership. The sale and trade in were seamless, in and out in less than 3 hours. This is my second certified pre- I purchased a CPO Camry from this dealership. The sale and trade in were seamless, in and out in less than 3 hours. This is my second certified pre-owned purchase from the dealership, if this one is as nice as the first one I'll keep coming back. I have been very satisfied with my first vehicle, and appreciate how pleasant everyone has been. Brad was extremely helpful with finding us the car we wanted, and answered all of our questions. More
by BJ
Verified CustomerFebruary 21, 2020
Metro is a top notch, professional dealership. I have purchased 4 vehicles through them over the years and always have been treated impeccably. Aaron in used cars and Jeremy the finance manager are fanta purchased 4 vehicles through them over the years and always have been treated impeccably. Aaron in used cars and Jeremy the finance manager are fantastic. More
by greg
February 21, 2020
The day started off great with Billy helpfully giving information about the car we were interested in, and continued throughout the day. The negotiation of the sale and buy back was stress free, and we w information about the car we were interested in, and continued throughout the day. The negotiation of the sale and buy back was stress free, and we were given all of the information we needed to know about the car and our payment options. Could not have gone better! More
by radurgham
February 20, 2020
Ken and Aaron are great employees to represent Metro Toyota! Extremely helpful, knowledgeable, friendly, and down to earth! It was a pleasure having them help with my car search and debating between get Toyota! Extremely helpful, knowledgeable, friendly, and down to earth! It was a pleasure having them help with my car search and debating between getting a used or new hybrid. More
by mgrotenr
February 20, 2020
Mr. Konopka was extremely helpful and easy to work with. He explained everything clearly to me, provided the information I requested, and allowed me to make my decision without being pushy or using any she He explained everything clearly to me, provided the information I requested, and allowed me to make my decision without being pushy or using any shenanigans I’ve experienced at other dealerships. Furthermore, the manager, Chad Higgins, spoke with me multiple times while I was there; Not to help push the sale, but to just have a personal interaction and make sure I was comfortable with the process. I will definitely return to Metro Toyota for future purchases. More
by john.murphy.d
