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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,547 reviews

July 06, 2023

Everyone was very kind and helpful. We had a great experience with buying a car. More

by HADDADG18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 08, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit.

July 06, 2023

My husband does not remember interacting with Christopher Lombardo, but he does remember working with Chad. More

by JUDILW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

July 06, 2023

Very professional and easy to work with! They answered promptly and was always willing to help. More

by CHB42402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 08, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Sam'sefforts could meet your satisfaction. We hope that you continue to choose us for all your future automotive needs. Safe travels!

July 04, 2023

I have been a longtime customer of this dealership and wouldn’t go elsewhere!!! Always treated very professionally. More

by RN74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 08, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Sam and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

July 04, 2023

Ryan made the financing process easy, easy going great to talk to, and was not overbearing or forceful with the paperwork. All in all was a great person to deal with and made this portion of the buying proc More

by Alex M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

July 04, 2023

Chris made the process very enjoyable, it felt like being with an old friend, he was nice and courteous towards us, he told me about the truck a little before I test drove it and then sat me with me in the v More

by Alex M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Victory Toyota of Brook Park responded

Alex, Your recommendation of Chris and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

July 02, 2023

I bought a pretty limited car from this dealership; it is a GR Corolla which, unfortunately, is being sold with huge markups at many other dealerships. Fortunately, over a year after placing my deposit, I More

by j_kgregg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 01, 2023

My experience at the Metro Toyota was amazing. Immediately I felt comfortable because they made me feel as though we were going to have a deal done. More

by Shawn Executive Image
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 01, 2023 -

Victory Toyota of Brook Park responded

Shawn, Meeting and exceeding your expectations is always a top priority at Metro Toyota. Thank you for the great review. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 01, 2023

Pleasant to work with. Nice friendly sales people. Good prep for delivery. Financing was easy with no high pressure add ons. More

by BLKATZ11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Jul 03, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

June 30, 2023

Thanks to Metro for your help! And, thanks to Sam Dakdouk for all of his help before and after my decision! More

by MACD3939
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 01, 2023 -

Victory Toyota of Brook Park responded

MacD, We agree Sam is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

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